Account Manager, Workers Compensation Services
Job Description
Job Description Job Description
Workers Compensation Account Manager
Workers’ Compensation Services
Permanent Opportunity; $60,000k-$65,000k
Monday-Friday, 8:00 am-5:00 pm
Columbus, Ohio
What the position offers:
Working to ensure manufacturing competitiveness in Ohio is our only business! Hours are 8:30 am - 5:00 pm (1 hour lunch- 7.50 hr. day and a 37.50 work week) Employees are paid on the 15th and end of month Medical + Dental + Vision insurance is available. Insurance is effective by date of hire; however, the paperwork takes 7-14 days to process and get in the system Paid parking
What you’ll be doing:
Conduct thorough investigations of new workers' compensation claims to determine compensability and develop management strategies Oversee ongoing claims, ensuring safe return-to-work practices and adapting strategies as needed Collaborate with medical professionals to secure and assess relevant documentation Prepare and present cases at Industrial Commission (IC) hearings, working closely with legal counsel Identify settlement opportunities, evaluate financial implications, and oversee settlement processes Implement cost-saving strategies, such as handicap reimbursement, to minimize employer premium impacts Proactively monitor compliance with workers' compensation regulations and adjust practices based on legislative updates Develop innovative solutions to enhance proprietary software and improve client service outcomes Foster strong client relationships through regular account visits, calls, and member outreach programs Generate detailed reports and decision-making tools to assist employer clients in optimizing their workers' compensation strategies
Who we’re looking for:
Industry Expertise; Strong knowledge of workers' compensation claims management, regulations, and best practices MUST have experience in oveseeing and ivestigating workers compensation claimes Customer Focus; Proven ability to build and maintain relationships with employers, providing exceptional service and solutions Organizational Skills; Ability to manage multiple accounts and prioritize tasks effectively Communication; Excellent written and verbal communication skills Tech-Savvy; Proficiency in Microsoft Office and experience with CRM tools #ZR