Receptionist
Job Description
Job Description Job Description Benefits:
Bonus based on performance Paid time off
We are seeking an organized and personable Receptionist to be the welcoming face of our repair shop. The Receptionist will handle front-desk operations, assist with administrative tasks, and support customer interactions. The ideal candidate will have excellent communication skills, a friendly demeanor, and the ability to multitask effectively. Bilingual candidates (English/Spanish) are highly preferred. Key Responsibilities : - Greet and assist customers in person, on the phone, and via email with professionalism and courtesy. - Schedule appointments and manage the daily calendar for service technicians. - Handle incoming and outgoing correspondence, including mail and email. - Maintain a clean and organized reception area and customer waiting room. - Assist with data entry, filing, and maintaining customer records in the system. - Provide basic information about services and pricing to customers. - Coordinate with the service team to ensure smooth communication and scheduling. - Handle customer inquiries and resolve or escalate issues as appropriate. Qualifications : - High school diploma or equivalent; additional education or certifications in office administration is a plus. - Prior experience in a receptionist, administrative, or customer service role preferred. - Bilingual (English/Spanish) strongly preferred. - Proficiency in Microsoft Office Suite and familiarity with office equipment (phones, printers, etc.). - Excellent organizational and multitasking abilities. - Strong verbal and written communication skills. - Friendly and professional demeanor. - Knowledge of automotive or diesel repair is a plus but not required. Compensation: - Competitive hourly rate: $13-$18 per hour, based on experience. - Comprehensive benefits package including health insurance, paid time off, and retirement plans. - Opportunities for professional development and training. Why Join? - Be part of a reputable company with a commitment to excellence. - Work in a supportive, team-oriented environment. - Opportunities for growth and advancement within the company. We are an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.