Sales Coordinator - Remote
Job Description
Job Description Job Description Job Summary: The Sales Coordinator II, in collaboration with team members and leadership, supports the sales strategy and sales enrollment initiatives to ensure annual sales goals are successfully achieved. Duties and Responsibilities: · Work with Leadership to provide support for the internal systems tracking of sales and commissions · Manage daily onboarding of agents including validation of completion of required trainings, licenses are current and active, and agents are appointed using the appropriate systems and defined processes · Coordinate commissions of agents by working with IT, Payroll, and Accounting departments as needed · Manage the Agent Appointment database for brokered agents · Work with Leadership to administer the SAP Workflow and ICM systems in all aspects of brokered agent onboarding and commission tracking and payments · Identify opportunities for processes and process improvements · Create and document standard operating procedures for all job functions · Act as primary point of contact for broker questions relating to members, commissions, appointments, and material ordering with one call resolution goal · Perform any other job duties as requested Qualifications: · Associates degree in business administration, communications, marketing or related field or equivalent years of relevant experience is required · A minimum of two (2) years of experience in customer service, preferably in the sales and marketing industry, is required · Exchange, Medicare, and Medicaid Managed Care or Commercial Health Insurance experience is preferred · Execute effective use of CRM system · Proficient in Microsoft Suite, to include Word, PowerPoint and Excel · Maintain regulatory knowledge for compliance to state regulatory insurance, CMS, and CareSource requirements · Excellent written and verbal communication skills · Maintain state and federal regulatory knowledge for compliance · Able to work independently and within a team environment · Excellent interpersonal skills with high level of professionalism · Effective problem-solving skills with high attention to detail · Effective listening and critical thinking skills · Ability to develop, prioritize and accomplish goals Company Description About BCforward: Founded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally. BCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work. BCforward is an equal opportunity employer. Company Description About BCforward:\r\n\r\nFounded in 1998 on the idea that industry leaders needed a professional service, and workforce management expert, to fuel the development and execution of core business and technology strategies, BCforward is a Black-owned firm providing unique solutions supporting value capture and digital product delivery needs for organizations around the world. Headquartered in Indianapolis, IN with an Offshore Development Center in Hyderabad, India, BCforward’s 6,000 consultants support more than 225 clients globally.\r\n\r\nBCforward champions the power of human potential to help companies transform, accelerate, and scale. Guided by our core values of People-Centric, Optimism, Excellence, Diversity, and Accountability, our professionals have helped our clients achieve their strategic goals for more than 25 years. Our strong culture and clear values have enabled BCforward to become a market leader and best in class places to work.\r\n\r\nBCforward is an equal opportunity employer.