AUTOMOTIVE SALES MANAGER / eCOM / DESK MANAGER
Job Description
Job Description Job Description Auto Dealership Sales Manager Experience is Required Chrysler, Dodge, Jeep, Ram Dealership Management Experience Preferred
Responsibilities:
Leading a sales team to create an experience for customers Interacting daily with Customers, Sales Associates, Sales Managers, Financial Services Manager and support staff Setting a clear vision and goals for the sales team to achieve targeted performance in new and used internet and telephone sales Engaging and motivating the team to achieve key goals, performance expectations and best practice processes Ensuring that internet leads are handled timely, answering questions, providing information and ideally setting an appointment for a visit to the store Oversee and participate in the follow-up with internet leads to assist them as needed through their research phase until ready for a vehicle purchase Ensure Customers are transitioned effectively from phone and internet contact to their in-store experience Managing the negotiation process with Sales Associates ensuring that customers understand their vehicle purchase options and pricing Managing all three areas of customer traffic: Showroom, E-Commerce, and Phones Analyzing the e-Commerce business to determine shortfalls and developing action plans to improve performance Achieving targeted eCommerce metrics for internet and phone sales Targeted Customer Satisfaction Index Maximizing profitability on deals Desk Deals, Track Gross Logs and RDR cars Increase market share and achieve sales targets by successfully managing the sales team Own recruiting, objective setting, coaching, and performance monitoring of sales representatives Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
Qualifications/Requirements:
Proven success in eCommerce automotive sales Proven leadership ability to mentor and train others Ability to set and achieve targeted goals Ability to drive an exceptional Customer experience Demonstrated communication and interpersonal skills Organization and follow-up skills Experience and desire to work with technology Valid in-state driver’s license and have and maintain an acceptable, safe driving record Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screening
Company Description About Landmark Automotive Group Landmark Automotive Group, Inc., headquartered in Morrow, GA, a suburb of Atlanta, is a well-established, family-owned automotive group founded in 1982. Encompassing three franchises for the sale and servicing of Chrysler, Dodge, Jeep, Ram, and FIAT new and used vehicles, Landmark also operates two collision repair centers. For more than 42 years, we have provided a transparent and customer-centric sales and service experience to thousands of customers each month. We’re committed to our community and provide support to multiple non-profit organizations. We are experiencing steady growth and are seeking driven, diverse candidates to grow their career within Landmark. We offer competitive pay and benefits, paid training, and career advancement opportunities from within. Company Description About Landmark Automotive Group\r\nLandmark Automotive Group, Inc., headquartered in Morrow, GA, a suburb of Atlanta, is a well-established, family-owned automotive group founded in 1982. Encompassing three franchises for the sale and servicing of Chrysler, Dodge, Jeep, Ram, and FIAT new and used vehicles, Landmark also operates two collision repair centers. \r\n\r\nFor more than 42 years, we have provided a transparent and customer-centric sales and service experience to thousands of customers each month. We’re committed to our community and provide support to multiple non-profit organizations.\r\n\r\nWe are experiencing steady growth and are seeking driven, diverse candidates to grow their career within Landmark. We offer competitive pay and benefits, paid training, and career advancement opportunities from within.