Seasonal Administrative Assistant
Job Description
We are looking for seasonal administrative help during tax season, starting mid-February through the April 15th deadline. The ideal candidate will be available to work Full-Time during this time frame, including rotating Saturday mornings. Our typical office hours during this time are Monday - Thursday 8:00 AM to 6:00 PM, Friday 8:00 AM to 5:00 PM and Saturday 8:00 AM to noon. The Administrative Assistant facilitates the efficient operation of the organization by performing a variety of clerical and administrative tasks critical to our ability to exceed client expectations. A successful Administrative Assistant enjoys interacting with clients in person, on the phone, and via e-mail. Comfort with answering phones and directing calls is required. No income tax or accounting experience is necessary.
Responsibilities
Creates, proofs, edits, and corrects documents and letters, ensuring timeliness. Answers phones through centralized calling system. Produces high quality work in compliance with firm guidelines, including organizing and scanning client paperwork, tax return assembly, etc. Develops and demonstrates a general knowledge of the firm's services. Prioritizes deadlines as necessary. Follows-up proactively with client questions and communicates with clients. Provides administrative support to the organization to ensure deadlines are met. Assists other administrative staff with overflow work. Manages incoming/outgoing mail and other shipping needs. Maintains a positive, collaborative work environment. Other duties as assigned.
Requirements - The ideal candidate will have the following: Excellent oral and written communication skills. A desire to provide excellent client service via phone calls, written e-mails, and in-person interaction with our clients. Strong analytical and problem solving skills. Ability to be comfortable within a fast-paced and often-changing environment Proficiency with or ability to learn current Microsoft Office Products (Outlook, Word, Excel, Teams) Acts with integrity, professionalism, and confidentiality. Works as a team player and participate and assist in projects. Available to work during office hours.