Admin Assistant

1204 Half Moon Bay - New Leaf, Half Moon Bay, California, United States of America Job Description Posted Wednesday, January 8, 2025 at 11:00 AM | Expires Thursday, January 23, 2025 at 10:59 AM Who is New Leaf Community Markets? New Leaf Community Markets opened its doors as a small cooperative in 1985 on the Westside of Santa Cruz. We learned early on, that the well-being of our guests, staff, and community starts with sustainable, locally-produced food. Farm-to-table all the way! We’ve partnered with open-minded producers who care as deeply about our people, the planet, and social justice as we do, from day one. Our mission is to be a purveyor of good – from offering the best local and natural foods to taking care of our staff, community, and environment. We love what we do, and we know that it’s our passionate staff who make it all possible. We’re committed to taking care of our people by leading the way with progressive employment practices. Every day, we work to create an atmosphere of openness, caring, trust, and fairness – a place where staff can thrive, and differences are celebrated. As a member of the New Leaf Community Markets team, you can count on an inclusive, friendly environment and a welcoming group of inspired individuals who love people, great food, and being a part of a community gathering place. Ingredients You’ll Bring to the Table: You love food and have the ability to create an experience that is beyond the everyday. You have a positive attitude and work well in a team environment. You can connect with people and reach a level of hospitality that exceeds guests’ expectations. You embody the spirit of New Leaf Community Market's core values: Community, Integrity, Sustainability, Quality, and Respect; and you are driven by our mission to nourish and sustain our community by using business as a force for change. What’s on Your Plate:

Job Title: Admin Assistant

Department: Operations

Reports To: Store Manager

FLSA Status: Non-Exempt

Summary

Supports the store staff and management with administrative and HR tasks, office maintenance, sign-making, and marketing. Demonstrates honesty, integrity, and the highest standard of ethical conduct. Provides exceptional customer service and contributes to a positive and collaborative team environment.

Essential Duties and Responsibilities

General Requirements:

Engages the customer in a friendly manner, shares product information, and assists in locating products throughout the store. Seeks opportunities to exceed customer expectations and enhance the customer experience. Demonstrates ability to manage own time and models a flexible work style. Shifts tasks as priorities and circumstances change based on the needs and conditions of the department. Represents company values. Works cooperatively and positively with fellow team members. Gives and receives feedback in a constructive manner demonstrating the company's Speak Up culture. Conserves company resources. Works consistent with company mission, vision, values, and sustainability program. Adheres to work and food safety policies set forth by the company and all local, state, and federal regulatory agencies. Contributes to store cleanliness and maintains equipment. Inform store/department management of any problems. Observe all company rules and policies. Understands and complies with specific department or location guidelines, tasks, and responsibilities.

Position Responsibilities:

Stays thoroughly knowledgeable of the store’s voicemail system, updates current voicemail info at each extension and maintains the current store roster. Ensures there is always phone coverage by being the first telephone operator. Orders and purchases all office, break room, and store supplies. Ensures break room and office areas are orderly and clean. Maintains upkeep of all office equipment and machinery. Alerts management of problematic office equipment. Distributes incoming and outgoing mail internally to the company and externally; including faxes. Updates bulletin boards/in-store communications, including all postings and flyers. Conducts or assists with research projects as needed. Maintains updated forms and packets for all staff and management. Processes the token tally and sends it to Accounting. Processes gift cards for donations. Supports and assists e-card program, senior, and loyalty programs. Prepares and maintains tags in-store and communicates with Product Systems when necessary. Performs daily, weekly, and monthly tag/price audits. Maintains end cap signs, sale and food service signs, tags, flyers, price changes, and POS scanning. Executes printing of signage and promotional materials throughout the store. Stays informed and engaged in carrying out store merchandising goals. Assists with ensuring the monthly sales and promotional calendar is supported at all levels of the store including signage and marketing materials. Administer INFRA training programs. Makes name tags, and maintains lockers, mailboxes, discount cards, and keys as needed. Works with HR and Payroll on various confidential matters. Assists with activities around PTO requests, incentive awards, distribution of paychecks, and loading of gift cards according to procedures. Performs all bookkeeping duties. Attends department meetings and takes minutes, as requested. Performs other tasks and duties as assigned.

This job description is not meant to be an all-inclusive list of duties, responsibilities, and requirements, but constitutes a general definition of the position's scope and function within our company. New Leaf Community Markets reserves the right to amend and change duties, responsibilities, and requirements to meet changing industry or business needs as necessary.

Customer Service Skills

Engages the customer in a friendly manner, shares product information, and assists in locating products throughout the store. Seeks opportunities to exceed customer expectations and enhance the customer experience.

Education and/or Experience

Previous customer service, food service, retail, or grocery experience preferred. Knowledge of retail operations department / administrative experience is highly preferred. Intermediate to advanced computer proficiency is required. Experience with Excel and inventory software preferred.

Language Skills

Excellent written and verbal communication skills are required.

Mathematical Skills

Basic to intermediate math and computation skills are required.

Reasoning Ability

Skills to read, understand, and follow through on verbal and written instructions. Skills to exercise good judgment at all times.

Knowledge of English

Should have the ability to speak, read, and understand English.

Physical Demands

This position works at a Light level. Required occasionally to be on feet with a mix of standing, walking, and sitting throughout the shift. Up to occasionally, dependent on location, required to climb stairs, step stools, and/or ladders. Continuously required to: use arms, hands, and wrists; grasping/squeezing. Occasionally required to: lift and carry 1-20 pounds; push/pull 1-10 pounds; bend/stoop; twist; reach at/above shoulder; reach below shoulder. Seldom required to: lift and carry 21-50 pounds; crouch/squat; kneel; climb stairs and step stools. This position may require to use of the following tools and equipment: box knife, baler, scanner, hand truck, POS, conveyer belt, industrial kitchen equipment (i.e. blast chiller, grill, knives/blades, oven, grills, scales, etc.), basic housekeeping/janitorial and standard office equipment. Work occurs in a grocery store environment which includes surfaces that can be wet and slippery, moderate noise levels, and temperature extremes in controlled environments in the cooler and freezer, and depending on location, working outside in all temperatures. There may be exposure to certain allergens and/or chemicals. By the Americans with Disabilities Act, the ADA Amendments Act of 2008, and other applicable state or local laws, we will make reasonable accommodations to qualified applicants and employees with disabilities. Why You’ll Love Working at New Leaf Community Markets

Amazing Benefits Package – Including comprehensive medical, dental, vision, and 401k at 25 hours a week. Great earning potential with the opportunity for growth within our family of brands. Paid Parental Leave available. Lifestyle Scheduling. Public Transport Benefits. Paid Community Service Hours. 30% discount at all New Leaf Community Markets, Bristol Farms, and Lazy Acres Natural Market locations. #J-18808-Ljbffr