Appliance Service Technician (Brooklyn, NY)
Job Description
Appliance Service Technician (Brooklyn, NY) Apply Location: USA, Brooklyn, NY Time Type: Full time Posted on: Posted 30+ Days Ago Job Requisition ID: REQ-21205 At GE Appliances, a Haier company, we come together to make “good things, for life.” As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers, and makers who believe that anything is possible and that there’s always a better way. We believe in the power of our people and in giving them the freedom to explore, discover, and build good things, together. The GE Appliances philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come together , we always look for a better way , and we create possibilities . Interested in joining us on our journey? GE Appliances (GEA) is looking for a motivated Appliance Factory Service Technician (FST) to conduct in-home appliance repairs. The technician will be responsible for providing an excellent consumer experience during after-sales in-home service to protect, repair, and replace appliances. At GE Appliances, we put our people first and that includes you. Here are some benefits of joining our team: Annual wage increases and uncapped incentive opportunities Service van Laptop computer and Smartphone Uniforms, work boots, and specialized tools Medical, Dental, Vision, Life insurance on DAY ONE! 401K and Tuition reimbursement Paid Vacation and Paid Holidays Career Growth – ongoing education for those looking to expand their industry knowledge Great hourly rates: $24 - $35 / hourly base rate, depending on experience, certification, and location. Position Appliance Service Technician (Brooklyn, NY) Location USA, Brooklyn, NY How You'll Create Possibilities How You’ll Create Possibilities
Conduct diagnosis and in-home repairs in consumer’s homes on GEA’s major appliances Promote and sell GE Appliances service contracts, water filters, and other products Operate assigned service van to repair locations Record all activities related to repairs, routes, and other activities Attend trainings, meetings, and other events as required to expand and remain a knowledgeable expert in the repair industry Manage maintenance and stock inventory of assigned service van Maintain high levels of customer satisfaction through the deliverance of high-quality service and meet productivity and efficiency goals as established Follow safety procedures and maintain constant awareness for personal safety and safety of others Duties, responsibilities, and activities may change at any time with or without notice What You'll Bring to Our Team Minimum Qualifications:
HS Diploma or General Education Degree (GED) 1+ years of experience with appliance repair, electrical, mechanical, HVAC, or property maintenance Ability/experience diagnosing and repairing major appliances Excellent customer service and communication skills Ability to work a flexible schedule with some Saturdays as needed Have and maintain a valid state driver's license and successfully complete background check, physical, and drug screen. Must have or be willing to obtain CFC Certification within 6 months. Wear uniform & maintain standards of personal grooming & appearance consistent with GEA values Self-directed and solid team player Ability to deescalate situations and rebuild customer confidence in our products Ability to perform the essential functions of the position, with or without accommodation, including, but not limited to: Ability to step up, into, and out of a van and sit for extended periods of time Ability to handle/work with parts/equipment which may be hot, cold, and/or wet Ability to use often powered hand tools and occasional use of vibratory tools/equipment Ability to handle and lift parts or materials min. of 77 lbs. lifting/carrying and 70 lb. pushing/pulling is required
Preferred Qualifications:
6 plus months of experience with Refrigeration repair CFC Certified Certification in appliance repair or Associates' degree preferred Read and interpret wiring diagrams, schematics and other service information.
Our Culture At GE Appliances, creativity meets passion and conversations lead to exceptional outcomes and experiences. We respect and value the unique backgrounds and experiences that everyone brings to GE Appliances. We believe a diverse workplace, where everyone is included and people can be their true and authentic selves, fosters creativity and innovation. We know our differences are our greatest strength. The very best innovations across every function of a company come from diverse teams. Our commitment to ensuring a safe and inclusive workplace where everyone is valued allows employees to perform at their best, every day. GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GE Appliances, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization. GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Appliances participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to [email protected] About Us GE Appliances, a Haier company, is more than a place to work. We imagine, design and build some of the world's best appliances. Our people strive to improve themselves, the company and the community—building challenging and rewarding careers along the way. We value diversity, teamwork, innovation and lean manufacturing. We work with some of the best people in the world who take pride in our products and thrive on challenges. More than a place to work, GE Appliances is a place of opportunity, a place to grow and a place to develop your career. #J-18808-Ljbffr