Customer Support Representative
Job Description
D&W is currently looking to add a Customer Support Representative to our team in our Corporate location in Auburn, NY. Responsibilities:
Handle inbound customer calls Work to establish professional business relationships with customers Know how to access information on our products Provide important communications link between D&W and our customers Aid teammates with research of products, pricing, and availability
Qualifications:
Strong interpersonal and communication skills Technical aptitude with an ability to learn about products Proficient in MS Office and other computer functions Ability to work in a fast-paced office environment Industry experience is not required. Candidates will work with an experienced staff and participate in regular training activities. Company Overview: D&W Diesel, Inc. is employee-owned, a $120 million business with over 350 employees in 8 locations. D&W has more than 45 years of history as an aftermarket distributor of heavy-duty truck and off-road equipment parts, remanufacturing and distribution of diesel engine components, and industrial products. We are dedicated to continued growth through investment in our modern facilities and our exceptional team of employees. Pay: $19 - $23 hour Benefits:
Employee Stock Ownership Plan (ESOP) 401(k) with a company match Disability & Life Insurance Paid Time Off & Paid Holidays at time of hire To apply for this position please visit our career page at www.dwdiesel.com/Careers . If you are unable to apply online due to disability, please contact Human Resources: 315-253-2324 Equal Opportunity Employer/Veterans/Disabled #J-18808-Ljbffr