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Customer Support Representative jobs in Columbus

Immediate Start

Licensed Inside Sales Representative (Remote - Home Based Work)

Allstate Columbus, OH

At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers' evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Licensed Inside Sales Representative is responsible for driving sales growth for the organization through inbound and outbound modes of interaction. The representative is responsible for using strong sales skills to deliver a proven sales method that uncovers customer needs, identifies gaps in coverage, recommends solutions to fully protect customers, all while building a case to positively influence the decision to purchase Allstate's products and products within the Allstate family of companies, including other Allstate-owned brands. The representatives will be evaluated based on sales production, time management, quality of business produced, and strict adherence to company and industry rules, regulations, and processes that protect Allstate and its customers. Work from home to drive sales growth for the organization by connecting with interested prospective customers via inbound and outbound calls, live chat, SMS, etc. You will use your insurance expertise by uncovering the prospect's needs, identifying gaps in coverage, recommending solutions from across a broad product portfolio of Allstate and Allstate owned brands , and converting them into customers using a proven sales strategy. You will utilize your Personal Lines or Property Casualty Lines license or obtain your license with Allstate's licensing assistance and reimbursement of licensing exam and fees upon approval Compensation Benefits Average Earning Potential: $57,000 - $69,280 per year $36,400 base pay monthly performance-based incentive averaging $2k-3k with top performers earning up to $6,600 per month making potential earnings $110,000 Pay differentials may apply for shifts and Spanish/English bilingual Paid training for classroom and on-the-phone training from day one of employment Licensing assistance and reimbursement of licensing exam and fees upon approval Internet reimbursement Eligible for Allstate's full suite of employee benefits from day one including health insurance, pension, 401(k), tuition reimbursement, wellbeing programs and so much more. Visit AllstateGoodLife.com to learn more. Incentive based on productivity; incentive payments are not guaranteed and are governed by the terms of the applicable commission plan which is subject to change at Allstate's discretion Earn $3,000.00 in a Sign-on Bonus for successfully completing your licensing requirements prior to hire External Applicants - Bring your license, or use the Allstate provided study material to obtain your license prior to your start date and earn a sign on bonus of $3,000 paid after 90 days of employment Job Requirements Hold an active Personal Lines or Property Casualty License in your state of residence is highly preferred If not currently licensed, earn your Personal Lines or Property Casualty License with Allstates support At least 1 year of sales, customer service with a sales focus or related experience preferred Open to weekend and night hours Possess high stress tolerance and critical thinking skills Receptive to coaching and feedback Strong communication skills Ability to work independently and hold yourself accountable for your performance Able to navigate multiple computer programs at one time Reliable internet with plug-in ethernet/network cable Dedicated workspace in your home; Allstate will provide all the equipment HS Diploma or GED is required How we position you for success: We empower you to be the expert by providing you with extensive training, consistent support, and by rewarding you for your success through our attainable bonus structure. No Prospecting - As a part of the inside sales team leads are delivered directly to you Professional Development - Learn and advance within a Fortune 100 company Best-In-Class Leaders and Teams - Work alongside a team of equally ambitious and passionate colleagues, while always feeling supported and valued from the top-down Stable Recognizable Brand – Backing of a longstanding brand with over 90 years of experience setting out to transform the insurance industry Reputable Product Suite - Allstate offers a wide set of highly reputable products that everyone needs Respect Appreciation - Join a team where diverse perspectives are respected and always welcome Work/Life Balance: Enjoy a predictable work schedule that meets yours and company needs while working from the comfort of your home Generous PTO policy Comprehensive Training: Allstate will reimburse the cost to help you study for, and earn, the appropriate resident insurance sales license We offer 5-7 weeks of paid training, based on need Ongoing training opportunities for continuous improvement You'd be a great fit if you are: Highly motivated and enjoys being rewarded for your efforts Energized by a challenge while also being able to make an impact Committed to doing what it takes to be successful in sales A strong communicator whos passionate about helping others Comfortable with navigating multiple computer programs This position is only available within the US, but not currently available for Puerto Rico, California, New York, Alaska, or Hawaii residents DS01 Skills Customer Centricity, Customer Insights, Customer Sales, Digital Literacy, Inclusive Leadership, Learning Agility, Results-Oriented, Sales, Sales Operations, Strategic Selling Compensation Compensation offered for this role is $17.50 - 23.13 per hour and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Joining our team isn't just a job — it's an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good. You'll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we've proven that Allstate empowers everyone to lead, drive change and give back where they work and live. Good Hands. Greater Together. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “ here ” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “ here ” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO is the Law” poster click “ here ”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs To view the FMLA poster, click “ here ”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company's policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee's ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employees terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Dynamic Environment

Customer Support - Work From Home

NexRep Columbus, OH

Title: Remote Customer Service Representative Status: Remote, W-9 (Independent Contractor) Become a Customer Service Representative, work from home, and set your own schedule while...

Quick Apply

Customer Service Representative | Remote/Flexible Schedule

NexRep Columbus, OH

Title: Remote Customer Service Representative Status: Remote, W-9 (Independent Contractor) Become a Customer Service Representative, work from home, and set your own schedule while...

Remote Call Center Representative

NexRep Columbus, OH

Title: Remote Customer Service Representative Status: Remote, W-9 (Independent Contractor) Become a Customer Service Representative, work from home, and set your own schedule while...

Store Product Sampling Representative

Advantage Solutions Columbus, OH

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates...

Customer Support Representative

Russell Tobin Columbus, OH

Job Description Job Description If you have some customer service experience in your background and is willing to grow a career within a respectable company, Russell Tobin has the right fit for you. We are currently hiring an Account Representative (Customer Support - Bank Call Center) person to grow an amazing team in Columbus, OH. Location : Columbus, OH Industry: Finance Contract : 6-12 months (possible perm/extension) Pay Range: $19/h - $21/h Bachelor’s or associate degree highly preferred Previous customer support experience Financial industry experience a plus Ability to contribute in a fast paced, team-oriented environment Aptitude to multi-task and adjust quickly to change in a busy financial service center Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Client accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Client Cash Management products and services, online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service. Benefits Info Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.

Customer Support Representative- Immediate Multiple Hiring

Computing Concepts Inc Columbus, OH

Job Description Job Description Immediate Multiple Hiring for Customer Support Representative -Financial Client- Columbus, Ohio It is an Immediate closure with only 1 round of Interview If you are interested, please reply with your updated resume on this email id- [email protected] Job Location-- 4343 Easton Commons, Columbus, OH 43219 Job Title- Customer Support Representative Pay Rate- $19.17/ hr. Contract- Long Term contract to hire Position Description Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service. · Ability to contribute in a fast paced, team-oriented environment. · Aptitude to multi-task and adjust quickly to change in a busy financial service center Thanks & Regards, Computing Concepts Inc

Legal Processing Representative

BankFirst Financial Services Columbus, MS

Job Description Job Description TITLE: Legal Processing Representative – Full-Time, Non-Exempt DESCRIPTION: The Legal Processing Representative (LPR) reports to the Deposit Compliance Manager and manages day-to-day workflow and operational processes for all incoming garnishments, levies, summons and subpoenas. The LPR is responsible for all aspects of processing the aforementioned items received from a variety of third- party sources, including: State tax levy warrants for monies held, I.R.S. federal tax levies, Child Support State Agency garnishments, Circuit and Chancery Court garnishment orders, civil and criminal subpoenas, IRS summonses, Federal Grand Jury subpoenas, and other forms of legal process. The LPR is directly responsible for shared handling of receiving, logging, processing, answering, inputting general ledger entries, paying, and document retention, as well as answering all internal and external questions pertaining to the request until marked complete. ESSENTIAL DUTIES AND RESPONSIBILITIES Under minimum supervision, but in line with established policies and procedures, the LPR will perform a broad variety of operational duties in an engaging work environment, including but not limited to: Overall:  Prepare, type and/or generate a variety of simple court-related legal forms, documents, notices, letters, orders as well as other correspondence.  Meet federal agency, state agency, or court standards for data entry and accuracy.  Read, understand, and process, and file a variety of legal documents by certified mail and maintain complex legal records and paperless files.  Properly address problems and determine when the request for confidential information should be furnished or refused.  Ability to use good judgment to make appropriate on the spot decisions adhering to written policies and procedures.  Assist Deposit Compliance Manager keep detailed written procedures up to date.  Assist the Deposit Compliance Manager and other Legal Processing Representative, mentor, coach, and train frontline employees on an on-going and as-needed basis.  And as time schedules allows, all other duties as assigned. PREFERRED QUALIFICATIONS, SKILLS, AND EXPERIENCE  Excellent oral and written communication skills.  Strong work ethic, well-organized, efficient, detail-oriented, initiative-taker, able to work independently and as a part of a team, consisting of multiple members who work together daily in a remote working environment.  Proficiency to work under pressure, multitask, and prioritize in a high volume, fast-paced environment and meet deadlines while maintaining a high attention to detail and accuracy.  Ability to deal effectively and tactfully with customers, non-customers, and the personnel of other departments and branches.  Tech-savvy and experience working with banking systems and software (i.e. Jack Henry Workflow, Silverlake, Xperience, Synergy, and MerdianLink Mortgage, among others.)  Strong competency in MS Office Word and Excel and ability to learn MS Office Publisher and PowerPoint.  Openness to learn Google G Suite (Gmail, Keep, Docs, Sheets, Slides).  Agreeable to actively participate in meetings whether in-person or via Zoom with camera on.  Knowledge of The Right to Financial Privacy Act (RtFPA) and Garnishments of Accounts Containing Federal Benefits.  High school diploma and at least one (1) years of experience in a legal department, law firm, or relevant bank operations role. EOE, including Vets/ Disabilities

Customer Service Representative

Robert Half Columbus, OH

Job Description Job Description We are offering a permanent employment opportunity for a Customer Service Representative in Columbus, Ohio. This role is in the manufacturing industry and will require the successful candidate to manage customer accounts, operate within a warehouse management system, and handle incoming inquiries. The job will take place on-site. Responsibilities include: • Managing customer accounts • Operating within a warehouse management system • Processing and entering customer orders and ensuring their completion • Providing direct customer service through email correspondence and inbound phone calls • Maintaining high standards of written communication and detail oriented phone etiquette • Utilizing Microsoft Excel and Microsoft Word for various tasks • Ensuring accurate and efficient data entry • Managing inbound telephone calls with a pleasant phone demeanor • Understanding and applying manufacturing practices within the role.• Minimum of 2 years experience in a customer service role • Proficient in answering inbound calls and demonstrating excellent phone etiquette • Strong skills in customer service and written communication • Experience in data entry and order entry • Familiarity with email correspondence and email communications • Proficiency in Microsoft Excel and Microsoft Word • Capable of managing warehouse operations • Experience in the manufacturing industry and understanding of manufacturing operations and practices • Ability to maintain a pleasant and detail oriented phone manner at all times

Customer Service Representative

Randstad Columbus, OH

Job Description Job Description Customer Service Representative - (Hybrid) Start Date – 2/3/25 (this role is a contract position) - End date - December 2025 Location: 10 West Nationwide Blvd Columbus, Ohio 43215 Hybrid work schedules 2 days in office and 3 days’ work from home Hours of Operation: Monday – Friday within these hours 8:00 am – 7:00 pm EST Compensation: $19.00/hr. Available benefits: Medical, Dental, Vision, 401K, etc. Paid Training Parking provided Seeking candidates with one year of professional experience and some college. About the Job: As a Representative, you will be responsible for handling both inbound and outbound plan sponsor inquiries related to the adoption of the Plan Sponsor website. Plan Sponsors will make contact with the solution center either via email or through the Technical Support Line to ask questions or seek assistance with using the self-service features within the website such as our FastPlay Payroll System or Task Center. salary: $19 - $26.5 per hour shift: First work hours: 8 AM - 4:30 PM education: Bachelors Responsibilities Key Responsibilities: Resolution of technical issues will be required handling inquires such as troubleshooting login issues or helping with general navigation. Proactive calls to plan sponsors who have not yet taken steps to adopt the self-service features. Processing inbound web access forms received in our workflow system. The inbound web access forms will require access to establish the proper web roles and enable the features for each plan upon receipt of the form in good order. What we are looking for in a candidate: Customer service skills with the ability to handle inquiries requiring issue resolution Knowledge and experience using websites and other technology Someone who can quickly learn the self-service features such that they are comfortable helping customers navigate and resolve common problems Quick learner and self-motivated individual who is energized by helping others As an ideal candidate you will have: A completed or nearly completed bachelor's degree (preferably in Business, Communications, Economics or a related field) Two years of solid work experience in a service related field. Call Center, Restaurant, retail, administrative, hospitality, etc. Deliver friendly customer service while talking on the phone and working through computer systems simultaneously Skills Active Listening Customer Service Adapting to Change Basic Computer Skills Data Entry Microsoft Office Financial Services Training Empathy Qualifications Years of experience: 2 years Experience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected]. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days.

Sales Representative

American Income Life Columbus, OH

Job Description Job Description Sales Professional Take Charge Of Your Career American Income Life is growing! We are seeking ambitious individuals who are driven to build their own business while also leaving a positive impact within the community they serve. American Income Life provides supplemental insurance coverage to labor unions, credit unions and associations in 49 states, the District of Columbia, Canada and New Zealand. We pride ourselves in providing a topnotch customer service experience while helping members of our community secure financial protection for their loved ones. We are searching for ambitious entry and senior level applicants to join our family of sales representatives. Benefits To You With state licensing taking as few as 10 days, a career with American Income Life can provide competitive compensation, advancement opportunities, independence, flexibility, performance incentives, awards, development programs and so much more. We have positions open now and we can conduct virtual interviews so you can schedule a personal interview from the comfort of your home. This is a 100% commission-only role . We believe hard work equals results. If you have a drive to succeed, a high-school diploma or equivalent and excellent people skills, we want to hear from you.

Sales Representative

LIBERTY NATIONAL Columbus, OH

Job Description Job Description Dynamic Sales Rep Wanted A Sales Career That Grows With You Are you looking for a career path that gives you the freedom and flexibility to control your schedule, but also has the security and stability of a large company? Globe Life Liberty National Division is seeking an ambitious applicant who is ready to work hard and build their own business while helping those around them. We are a leader in the life and supplemental health insurance industry and we’ve been helping working-class families secure financial protection for their loved ones since 1900. What You Get Flexible schedule Competitive pay Advancement opportunities Performance awards Leadership development Community impact Free company-provided leads This is a 100% commission-only role . We believe hard work equals results. If you have a drive to succeed, a high-school diploma or equivalent and excellent people skills, we want to hear from you. Globe Life Liberty National Division is a proud member of the National Association of Colleges and Employers (NACE). Benefits To You With state licensing taking as few as 10 days, a career with LIBERTY NATIONAL can provide competitive compensation, advancement opportunities, independence, flexibility, performance incentives, awards, development programs and so much more. We have positions open now and we can conduct virtual interviews so you can schedule a personal interview from the comfort of your home. Company Description At Globe Life Liberty National Division, everything we do revolves around making tomorrow better. We empower our customers to Make Tomorrow Better by offering products that help secure their financial future and protect them when tragedy strikes. We offer sales agents the opportunity to Make Tomorrow Better by protecting more lives and, in doing so, leaving a legacy. We give our employees the chance to Make Tomorrow Better by giving back, supporting initiatives with a service-first mindset, and promoting from within. Our actions today have a lasting impact on tomorrow. Therefore, we aim to inspire everyone in our network to help Make Tomorrow Better.Globe Life Liberty National Division is a wholly-owned subsidiary of Globe Life Inc. (NYSE: GL), a Fortune 1000 Company, and S&P 500 Company. Globe Life's roots began in 1900 with a mission to help protect America's families. Globe Life is the Official Life Insurance of the Texas Rangers and the Official Life Insurance of the Dallas Cowboys. Company Description At Globe Life Liberty National Division, everything we do revolves around making tomorrow better. We empower our customers to Make Tomorrow Better by offering products that help secure their financial future and protect them when tragedy strikes. We offer sales agents the opportunity to Make Tomorrow Better by protecting more lives and, in doing so, leaving a legacy. We give our employees the chance to Make Tomorrow Better by giving back, supporting initiatives with a service-first mindset, and promoting from within.\r\n\r\nOur actions today have a lasting impact on tomorrow. Therefore, we aim to inspire everyone in our network to help Make Tomorrow Better.Globe Life Liberty National Division is a wholly-owned subsidiary of Globe Life Inc. (NYSE: GL), a Fortune 1000 Company, and S&P 500 Company. Globe Life's roots began in 1900 with a mission to help protect America's families. Globe Life is the Official Life Insurance of the Texas Rangers and the Official Life Insurance of the Dallas Cowboys.

Customer Support and Account Representative

Compunnel, Inc. Columbus, OH

Job Description Job Description Job Summary: Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Client accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Client Cash Management products and services, Client Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service. Key Responsibilities: • Handle incoming phone calls regarding various service inquiries on Client accounts • Respond with a high degree of accuracy and efficiency • Consistently meet key department performance metrics • Provide functional support for Client Cash Management products and services, Client Online (client website) and Mobile app, and general account or financial related inquiries • Contribute in a fast-paced, team-oriented environment • Multi-task and adjust quickly to change in a busy financial service center Required Qualifications: • Ability to contribute in a fast-paced, team-oriented environment • Aptitude to multi-task and adjust quickly to change in a busy financial service center Preferred Qualifications: • College Degree • Previous contact center experience Education: Bachelors Degree Company Description Compunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice. We have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis. Company Description Compunnel Inc., established in 1994; is a leading provider of Staffing, IT/Software, e-Learning/Training, Business Intelligence, and Cloud Solutions. A leader in contingent and permanent workforce solutions, we also provide temp-to-hire staffing, project-based/SOW staffing, and payroll services to our esteemed clientele which includes Fortune 500 companies of diverse industry segments. Ranked as one of the largest staffing firms in the US which is our primary service market; we also have a significant presence in Europe and Asia. As a national service provider in the US, we are serving our customers all major states and regions; thereby generating numerous job opportunities for prospective employees in their preferred locations of choice.\r\n\r\nWe have witnessed multi-fold YOY growth, and continuously adding a large pool of talented resources to our employee base every year. Our extensive experience in hiring professionals of multiple in-demand skill sets (IT, Engineering, Healthcare, Admin-Clerical, Finance, Professional, Light Industrial, etc.) further makes Compunnel a wider and preferred platform for people to pursue their careers in the US. We welcome people from all walks of life and cultures, and we support workforce diversity by providing equal employment opportunities to people without any discrimination based on race, color, gender, religion, national/ethnic region, disability, or any other basis.

High salary

Financial Customer Service Representative

Randstad Columbus, OH

Job Description Job Description Interested in taking on a new challenge in the Financial Services industry? Or, maybe you are seeking entry into the industry? Either way; if you have a background in customer service, retail sales, banking or finance, let's talk! Join the Financial Services team that assists participants, plan sponsors and brokers with account maintenance and answering general questions about planning for retirement. ***Candidates must reside in the Central Ohio area! About this position : Start Date: Feb 24, 2025 Pay Rate: $19/hr. Hybrid work schedule. M, TH, F work from home and T/W in office Office Hours: 8am - 8pm Mon - Fri. Candidates will be scheduled for a 38.75 work week Schedules are variable. open availability between 8am - 8pm EST is required for consideration Health Benefits and weekly pay 5 weeks paid training-Training will be held in office -1000 Yard St Grandview Heights, OH 43212 Career growth opportunities after 12 months with pay increase. Opportunity to become Security Industry Essentials certified and Finra Series 6 licensed salary: $18.99 - $19 per hour shift: First work hours: 8 AM - 8 PM education: Associate Responsibilities What you’ll be doing: Receives and responds to 50-60 incoming calls from investment professionals and customers on multiple financial topics ranging from taxes, withdrawals, benefits, product features, costs, loans, premiums, payment schedules, etc. Interpret and apply all changes and enhancements to new and old products Cross-sells unfamiliar product line to support strategy of all business lines meeting goals Identifies the root cause to proactively offer consultative expertise and uncover the unstated need Maintains a documented record of conversations to best learn from customers Utilizes virtual technology and social media to enhance customer, financial advisor, and agent experience Follows all rules and regulations to ensure compliance. What you need: · Have a consultative sales aptitude and enjoy interacting with customers and helping others · Financial services experience is a plus, but not necessary · Highly engaged, grateful, and humble attitude · Excellent verbal and written communications · Proficiency with computers and common office software Education: High school diploma or equivalent required. Undergraduate degree in Finance, Business Administration, Insurance, Economics, and Communications preferred Experience: 2 years customer service experience in banking, financial services, retail, sales and/ or hospitality experience - A SERIES 6 LICENSE WILL EVENTUALLY BE REQUIRED Skills Active Listening Typing Skills Basic Computer Skills Customer Service Financial Services Financial advising Time Management Microsoft Office Adapting to Change Basic Software Skills Insurance wealth management Follow-up Empathy Qualifications Years of experience: 2 years Experience level: Entry Level Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad. Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status. At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact [email protected]. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility). This posting is open for thirty (30) days.

Customer Support Representative

Russell Tobin Columbus, OH

If you have some background of customer service experience and are willing to grow a career within a respectable company, Russell Tobin is the right fit for you. Position : Customer Support Location : Columbus, OH (onsite) Contract : 6-12 months (possible perm/extension) Pay Range: $19/h - $20/h Model: Hybrid Previous customer support experience Ability to contribute in a fast-paced, team-oriented environment Aptitude to multi-task and adjust quickly to change in a busy financial service center Client Support Service Professionals handle incoming phone calls regarding various service inquiries on Client accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics. Functional support areas include Client Cash Management products and services, online (client website) and Mobile app, and general account or financial-related inquiries. Successful applicants will be highly professional, career-driven, and committed to World-Class Service. Benefits Info Pride Global offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance, and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors

Customer Service Representative

NESCO Inc Columbus, OH

We are looking for a Small Engine and Parts Customer Support Representative that can provide considerate and high-quality customer support via phone in topics such as warranty, technical support, and parts orders for small engines. Must be customer friendly, a team player and keep projects moving to meet deadlines. Responsibilities and Duties Provide superior customer service •Answer customer questions on repair and service of units •Identify parts via part breakdown or customer description •Ability to learn and address customer issues with small engines and generators •Process Warranty claims and customer orders •Document customer issues and follow up with customers if needed Qualifications and Skills •Customer service experience •Small engine or automotive experience •Electrical Background a plus •Consistent work history •Display extensive product knowledge Education / Training Requirements •High school diploma Compensation •Strong benefits •Competitive pay •Casual atmosphere Hours: Monday-Friday 8:30am-5:00pm Pay is based on expierence Nesco Resource provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Operations support Representative

Telhio Credit Union Columbus, OH

Formed in 1934, Telhio began as a credit union for Columbus Telephone Company (now AT&T) employees. Telhio now serves over 70,000 member-owners throughout central and southwest Ohio. As one of the largest credit unions in Ohio, Telhio is a strong financial institution that continues to serve its members through extraordinary service, innovative financial solutions and community involvement. After generations of service and growth, we never lose focus of our three core values - Caring, Commitment, and Integrity. Position Summary: The Operations Support Rep (OSR) serves as a support role to all of the faces and voices of Telhio. They research and correct member issues, process and respond to service request, processing loan funding, as well as processing and responding to member related legal correspondence such as court orders, child support and garnishments. They are efficient and continually utilize their research and analytical talents when providing exceptional service to their internal and external members. What you will do: Process Court Orders and Subpoenas within Court established deadline Fulfill all requirements of court order/subpoena Pull copies of items including deposits requested by members Perform Check free account maintenance Verify address changes from data change report File GAP claims for direct and indirect Maintain the dormant, inactive accounts and reports unclaimed funds to the state every year Process: Indirect Gap loans, garnishments and tax levies, e-statement requests, IRS back up withholding requests, MRC policy cancellations, miscellaneous payments, management approved extension agreements and/or due date changes, Warranty Refunds on charged-off indirect products, payoff, insurance, and member checks received in the office, encoding errors, Weekly processing of Share charge offs, Credit Life and Disability claims, all mail returned for bad addresses, Loan Breaks and SSCRA for members active in military Answer verification of deposit requests Order office supplies as needed Charge-off member loan accounts that have been authorized by the Board of Directors each month Close all member accounts upon realization that the Credit Union has suffered a loss Post checks returned to Telhio from the Lockbox company Verify and load stop payments for corporate checks and member share draft accounts Mail denied loan letters Perform functions in the role as scanner each day, hours designated are assigned by management Responsible for pulling and working monthly reports Processing special projects and reports as assigned What you will need: Must have solid system knowledge such as FSP and Ultradata Strong computer/PC skills. Must have ability to operate standard office equipment such as copier and calculator. Retail/financial sales experience a plus Must have experience in ACH, Court Orders and Share Draft Policies Effective communication skills (oral and written) Strong organizational skills to provide a high level of accuracy on all documents and data input Must be efficient Possesses team attitude and professionalism Strong Mathematical and analytical skills are necessary Must maintain confidentiality of all member account activities Must have a High School diploma or GED Telhio applicants must be able to pass a background check including: Credit, Drug Screen, Bondability, & Criminal Background. What you will earn: Competitive pay Benefits: several medical plan options, dental, free vision, free life and free disability insurance Additional financial incentive programs for employees enrolled in our insurance 6% matching and immediately vested 401(k) plan Generous schedule for paid holidays, vacation and personal time for a healthy work-life balance Opportunity for personal career growth, continued education and mentorship programs Volunteer opportunities impacting the local community Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, you will need to have good manual dexterity as well as speaking and hearing ability. This position requires sitting; some reaching; standing; some stooping or kneeling. The employee must occasionally lift and move up to 50 pounds. It is expected that the employee will read, compile, compute and record numerical and statistical data. Must drive occasionally. This is a Non-Collective Bargaining Unit Telhio is an equal opportunity employer

Area Representative

Fellowship of Christian Athletes Columbus, OH

The Representative works with the Director and Advisory Team to fulfill the FCA Vision, pursue the FCA Mission and live the FCA Values by implementing the ministry plan for the assigned area. In the FCA Sports Environments, the Representative ensures there is a consistent approach to discipleshipmaking disciples who make disciples. The Representative is accountable for ensuring that the FCA ministry is conducted according to biblical standards and adheres to FCA policies and procedures. MINISTERIAL DUTIES These responsibilities are critical to the FCA mission and this position plays a vital role in our ministry. FCA expects all functions and responsibilities outlined below to be carried out with a heart surrendered to serving God as a form of worship. Agree with, and abide by, FCA's Christian Community Statement. Follow a spiritual rhythm including daily prayer and Bible study to seek the Lord's will for FCA. Lead, conduct and provide spiritual leadership for staff, volunteers, coaches and athletes through prayer, Bible study, worship and living by example so they are equipped to serve others. Connect to and participate in a local church through worship and weekly involvement. Conduct yourself in a manner that affirms biblical standards of conduct in accordance with FCA's Christian beliefs (see FCA's Christian Community Statement) at all times. MINISTRY ADVANCEMENT Engage, equip, and empower coaches and athletes by ministering through 1-on-1s, Huddles and Events. Train and equip staff and volunteers to empower coaches and athletes to be disciples who make disciples in the Sports Environments. TALENT ADVANCEMENT Oversee recruiting, training and developing effective and diverse volunteers who lead every coach and athlete into a growing relationship with Jesus Christ and His church. Recruit: Actively attract and recruit highly qualified volunteers to the Sports Environments. Train: Provide tools, resources and training to develop volunteers' skills and increase their capacity and competence to effectively execute their responsibilities. Develop: Prepare volunteers in their roles and responsibilities by helping them grow spiritually and personally. BOARD ADVANCEMENT Invite, involve, and invest in an Advisory Team that is committed to pray, serve, and give. DONOR ADVANCEMENT Connect, communicate, and care for existing and prospective financial partners to get fully funded. Manage and steward the finances for the assigned area of responsibility. Establish and execute an annual budget and funding plan by growing the Home Team, major donors, and events. INTERNATIONAL ADVANCEMENT Work with the Director to serve the aligned International Region by praying, giving and going. Northwest Central OH

Best Match

Pharmacy Customer Support Representative

CommuniCare Health Services Columbus, OH

Pharmacy Customer Support Representative PURPOSE/BELIEF STATEMENT The primary purpose of the Pharmacy Customer Support Representative is to be a customer facing resource who is attentive, supportive, collaborative, and able to maintain a trusting relationship with the nursing facility Director of Nursing, Executive Director, and nursing staff members serviced by PSG Pharmacy Solutions Group. QUALIFICATIONS/EXPERIENCE REQUIREMENTS Long Term Care (LTC) Pharmacy Experience Valid Licensed Pharmacy Technician with National Certification or Registered Nurse Demonstrated leadership capabilities with the ability to relate well to staff and other professionals Ability to travel daily and overnight Ability to be flexible in a fast-paced working environment Ability to communicate effectively both verbally and in writing Basic Computer knowledge, Framework, ECM, and EMR experience a plus KNOWLEDGE/SKILLS/ABILITIES Work Ethic/Integrity: Must possess drive to excel, coupled with values in line with PSG Pharmacy company philosophy Relational : Ability to build trusting relationships with internal pharmacy team and external pharmacy clients. Strategy and Planning : Ability to think ahead, to plan and manage time efficiently Problem Solving : Ability to analyze and research pharmacy client escalations, and work with the appropriate teams to provide resolution in a timely manner Team Player : Ability to work collaboratively with both internal and external pharmacy partners JOB RESPONSIBILITIES Routine, on-site visits with nursing facilities to enhance and create a positive working experience between the customer and pharmacy team. Act as a liaison with the pharmacy operations team to provide exceptional pharmacy service to our customers, following up on all service related issues received, through to client resolution. Report all relevant information on customer service issues/complaints to immediate supervisor Complete all necessary paperwork from onsite visit and send to appropriate team members within 24 hours of site visit. Provide excellent customer service by assisting facility staff/customers with medical-related issues and providing healthcare counseling. Utilize remote computer access to investigate and troubleshoot problems on-site, looping in the appropriate pharmacy contacts and resources to be able to quickly resolve. Create and foster positive trusting relationships with assigned nursing facilities and become your nursing facilities main “point of contact” for questions, issues, and concerns. Be actively involved in teaching and providing re-educational opportunities for your assigned nursing facilities staff on pharmacy procedures and onsite cubex machines. Perform medication audits as appropriate. Handle and resolve resident issues, complaints and questions as referred by nursing facility staff members. Interact with physicians/nurses and be familiar and able to review PCC (Point Click Care) to gain information on/about residents and orders and to resolve any issues that arise. Create meeting agendas and lead internal or external related customer service calls as assigned General understanding of life cycle of a prescription and related pharmacy dispensing processes. Partner with the PSG pharmacy General Managers, pharmacist in charge, VP of Operations to handle any service related as requested Perform other duties as assigned. #J-18808-Ljbffr

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