Front Desk Sales & Customer Service Associate at Massage Envy Franchising, LLC

Dynamic Environment

Service Desk

Syntricate Technologies Columbus, OH

Service Desk Columbus, OH onsite Contract Role Description: The Service Desk position provides outstanding customer service at all times. The service desk role is to provide technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problem, and determines and implements solution. The person will also troubleshoot problem areas (in person, by telephone, or via email) in a timely and accurate fashion and provide end-user assistance where required. This high-volume service position will allow you to engage your customer service skills by delivering prompt and accurate answers to our colleagues and the support team Regards, shutosh Pasbol ssistant Manager | Syntricate Technologies Inc. Direct: (781)-552-4332 Email: [email protected] | Web: www.syntricatetechnologies.com We're hiring! connect with us on LinkedIn nd visit our Jobs Portal Minority Business Enterprise (MBE) Certified | E-Verified Corporation | Equal Employment Opportunity (EEO) Employer This e-mail message may contain confidential or legally privileged information and is intended only for the use of the intended recipient(s). Any unauthorized disclosure, dissemination, distribution, copying or the taking of any action in reliance on the information herein is prohibited. Please notify the sender immediately by email if you have received this email by mistake and delete this e-mail from your system. You have received this email as we have your email address shared by you or from one of our data sources or from our member(s) or subscriber(s) list. If you do not want to receive any further emails or updates, please reply and request to unsubscribe .

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Service Desk Analyst

Star Seven Six Columbus, OH

Star Seven Six is a company dedicated to innovation, star talent, and revolutionizing business and technology solutions. As your advocate, the common thread across our associates is crafting the right tech-savvy solutions. Our ongoing client relationships and our proven experienced leadership speak to our long-term collaborative partnerships. This gives our associates the opportunity to work with a large, diverse group of high-profile clients across a variety of industries. Job Description: Responsibilities Be an active listener that employs an empathetic approach to answering in-bound client phone calls. Strong networking knowledge. Document calls with high detail in an enterprise level ticketing system (ServiceNow). Visit client sites to install and configure computer equipment when needed. Employ critical thinking to evaluate an issue and draw on experience to resolve complex problems. Speak to and understand client needs for computer/server configuration. React to monitoring alerts using our remote management tracking software. Diagnose and repair workstations, servers, networks, operating systems, printers, and applications. End User Mac support experience in troubleshooting hardware/software. Follow a procurement process for hardware to be delivered to clients. Create and maintain client environment documentation. Work under the direction of the Service Delivery Manager and Vice President. Work independently and with fellow team members to ensure completion of assigned tasks. Be a great communicator to fellow team members and clients. Effective written and verbal communication skills with the ability to express yourself professionally. Willingness to perform continuing education training and certifications when necessary. Monitoring and management of Sedgwick Technology Solutions hosted services. Requirements Proven ability to work within a team and assist fellow team members. Learn new technology and employ knowledge both rapidly and skillfully. Must be reliable with exceptional interpersonal and communication skills for our clients and team members. At least four years of experience supporting end user workstations in a domain environment. Must be proficient in Windows server/client infrastructures. Must be proficient in Mac OS troubleshooting and support. Experience troubleshooting VM environments. At least four years of experience handling more complex issues that require diagnostic thinking. Four years of experience supporting servers in a domain environment. Positive attitude and ability to multi-task/self-manage workload while adapting to changing priorities. Must be detail-oriented with the ability to follow shifting client requirements. Show ability to prioritize tasks based on Sedgwick Technology Solutions policies and procedures. Ability to learn and adapt to new and changing technologies. Ability to troubleshoot and react to constantly changing IT environments. Professionalism in the workplace and with our customers is of utmost importance. Valid driver’s license with reliable transportation and the willingness to travel to client locations within 60 miles for PC equipment troubleshooting or setups (Mileage Expenses are included). Desired Experience Microsoft Certifications (MCSA, MCITP, etc.). Experience with Exchange, Office 365, and SQL. Experience with server virtualization. Experience with firewall solutions. Experience with troubleshooting Citrix environments. Prior work history in a multi-client consulting environment. Experience with the ServiceNow ITSM platform. Thank you for considering Star Seven Six, Ltd. for your next career opportunity. S76 provides a wide variety of challenging opportunities, ensuring our associates work in highly sought-after environments and with the latest innovations in technology. We start our relationship with a conversation about your career goals and work hard to match you with the perfect opportunity. The world of IT is continuously changing, so we know the importance of keeping your skills sharp. Our culture supports continued growth through sponsorship of events, training, certifications and other online or structured learning opportunities. We’ll help you stay ahead of the curve. In addition, we provide a comprehensive benefits package including medical, dental, optical, 401k, etc. Star Seven Six, Ltd. | Strategically Led Technology Solutions S76 is committed to providing career opportunity and growth to all associates without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or disability. #J-18808-Ljbffr

Service Desk Engineer

Manifest Solutions Columbus, OH

Job Description Manifest Solutions is currently seeking a Service Desk Engineer for a hybrid position in Columbus, OH. Responsibilities 3 years of experience in IT support Customer Service PC Hardware support Trellix Endpoint Protection Jira Service Management Confluence ServiceNow Active Directory User management Intune Admin Center SharePoint admin Office 365 Windows 11 Company Description Manifest offers competitive compensation with flexible employment status, comprehensive insurance package, company paid holidays, vacation, and sick time, referral bonuses and a flexible schedule in a family atmosphere. For over 25 years, Manifest Solutions has been providing intelligent and value-added IT solutions for our clients. #J-18808-Ljbffr

SERVICE DESK ASSOCIATE

Von Maur Columbus, OH

Polaris Fashion Place, Columbus, Ohio, United States of America Job Description Posted Sunday, February 2, 2025 at 6:00 AM As a Service Desk Associate , you keep the store connected as a reliable source for information and support. In this fast-paced department, you’ll have the opportunity to impact several areas of our store services. WHAT YOU’LL DO: Own the customer experience – greet people sincerely, be friendly and thank every customer Answer a multi-line telephone – assist customers or direct them to the appropriate area Provide customer charge account services, including opening accounts, accepting payments, and answering customer questions Prepare, box, and wrap customer purchases and online orders for shipment Calculate service desk and store cash work - prepare bank deposits Maintain a clean and organized department Be available to work day, evening, and weekend shifts WHAT YOU CAN EXPECT: We’re committed to helping you thrive at work and at home. We offer generous benefits that address your total well-being and provide support for you and your family. Competitive wages No extended holiday hours Promote from within philosophy - creates endless career opportunities! ABOUT US: Von Maur’s reputation as a company is directly tied to our legendary customer service. Still family owned today, our culture is built on supporting and valuing our employees who make it all possible. We’re committed to being a great place to work, where you can take pride in your work and grow professionally. #J-18808-Ljbffr

Front Desk Sales & Customer Service Associate

Massage Envy Franchising, LLC Columbus, OH

Front Desk Sales & Customer Service Associate Where Better Careers Begin! Massage Envy Grandview Yard 775 Yard St. Suite 185 Grandview, OH 43212 Do you have a passion for helping others? At the Massage Envy Grandview Yard franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey. Compensation & Benefits: Competitive base pay of $15/hour plus bonuses on membership sales Employer-paid telehealth and dental/vision at a small cost Matching 401(k) up to 4% Paid time off for full time employees after a year Paid sick time for full time employees Paid major holidays for full time employees pending schedule Employee referral bonus program Employee Assistance Program A flexible schedule for a better work/life balance, this does include nights and weekends In-depth product and service training A free massage, skincare or stretch service each month 30% off all products Qualified Candidates: Have a high school diploma (or equivalent) and previous retail or sales experience (preferred) Are critical thinkers with excellent math and computer skills and the ability to multitask Have great people skills and can establish positive relationships with guests Are supporters of total body care with a general knowledge of massage and skin care services Day-to-Day Responsibilities: Provide outstanding customer service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions Help grow and retain a client base both in-person and through phone/email outreach Culture & Support: Trained leadership that is invested in YOUR success Award programs (like Sales Associate of the Year) A caring community that strives to celebrate individuality and share knowledge If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you! #J-18808-Ljbffr

Team Lead, Service Delivery

TTEC Columbus, OH

TTEC Team Lead, Service Delivery in Columbus, Ohio Be the spark that brightens days and ignite your career with TTEC’s award-winning employment experience. As a Team Lead working remote in the United States, you’ll be a part of bringing humanity to business. #experienceTTEC What You’ll Do: Coach associates to ensure the achievement of company and client goals while addressing employee-related issues and coordinating training on new or revised information relating to services, products, or processes of projects. Manage multiple, complex, ongoing tasks and projects while monitoring absence and attendance of your team, processing payroll, and other administrative tasks. Motivate and mentor your team by providing constant coaching and feedback, celebrating successes with recognition, and having those difficult conversations when needed. Utilize numerous TTEC and client tools and applications throughout your day to accomplish required tasks. Troubleshoot technology issues and support outage processes. Impact the financial health of our company as you lead with compassion, help retain our most valuable assets, our employees, and influence other drivers including absenteeism and occupancy. What You Bring to the Role: Associate degree, technical school, or equivalent work experience. Promote a performance-driven culture and always work towards reaching for amazing, mentor and inspire others. Utilize time management skills and manage priority tasks. Engage and support your team in making sure they have the proper tools and systems to accomplish day-to-day tasks. Customer-focused mindset. Comfortable with computer systems. What You Can Expect: Supportive of your career and professional development. An inclusive culture and community-minded organization where giving back is encouraged. A global team of curious lifelong learners guided by our company values. Ask us about our paid time off (PTO) and wellness and healthcare benefits. A great compensation package and performance bonus opportunities, benefits you'd expect and maybe a few that would pleasantly surprise you (like tuition reimbursement). The anticipated range is $17-19/hr. Actual compensation offered to a candidate may vary based on geographic location, work experience, education, and/or skill levels. About TTEC: Our business is about making customers happy. That's all we do. Since 1982, we've helped companies build engaged, pleased, profitable customer experiences powered by our combination of humanity and technology. On behalf of many of the world's leading iconic and hypergrowth brands, we talk, message, text, and video chat with millions of customers every day. These exceptional customer experiences start with you. TTEC is proud to be an equal opportunity employer where all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. TTEC embraces and is committed to building a diverse and inclusive workforce that respects and empowers the cultures and perspectives within our global teams. We aim to reflect the communities we serve, by not only delivering amazing service and technology, but also humanity. We make it a point to make sure all our employees feel valued, belonging, and comfortable being their authentic selves at work. As a global company, we know diversity is our strength because it enables us to view things from different vantage points and for you to bring value to the table in your own unique way. #J-18808-Ljbffr

Intern, Service Desk Analyst

Encova Insurance Columbus, OH

This role will work a hybrid schedule out of either our Columbus, Ohio or Charleston, WV office. The intern will report to the Team Lead Infrastructure and Operations - Service Desk. This is a full-ti

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Onbase Service Desk

United Software Group Columbus, OH

Role / Title: Onbase -Service Desk Location: 30 East Broad Street, Columbus, OH 43215, Candidate has to come first 30 days Onsite after that Remote allowed, Candidate must be located in commutable distance from Columbus OH Note: Interviews will be held on 3/11 at 30 East Broad Street, Columbus, OH 43215. This role involves providing updates on OnBase Status by attending various meetings. The candidate will learn and understand OnBase, assist the Executive Director, and independently make decisions involving the non-legal interpretation of policies and procedures. Responsibilities: Learn and guide Executive Director on high-level decisions regarding the OnBase Case Management System. Manage Executive Director's Calendar and occasionally speak on Director's behalf. Formulate independent decisions &/or judgments involving non-legal interpretation of policies & procedures. Maintain & update the regional office case processing database. Enter case file information into the database. Assist with routing cases & processing charges. Prepare & submit cases to Central Office for the Commissioner Agenda & the Confirmation Agenda. Perform various clerical functions (e.g., receptionist duties, answering telephones, responding to inquiries). Operate personal computer, photocopier machine, facsimile machine, & other general office equipment. Requirements: Ability to learn OnBase Case Management System. Knowledge of OnBase Software case management system or similar case management software is a plus

Columbus, OH

Posted 2 days ago

60.000 - 80.000

Job Description

Front Desk Sales & Customer Service Associate Where Better Careers Begin! Massage Envy Grandview Yard 775 Yard St. Suite 185 Grandview, OH 43212

Do you have a passion for helping others? At the Massage Envy Grandview Yard franchise, we support and inspire you to be your best while we work together to help clients feel their best. As a team, we're committed to delivering an excellent experience and growing our member base to help more people on their wellness journey. Compensation & Benefits:

Competitive base pay of $15/hour plus bonuses on membership sales Employer-paid telehealth and dental/vision at a small cost Matching 401(k) up to 4% Paid time off for full time employees after a year Paid sick time for full time employees Paid major holidays for full time employees pending schedule Employee referral bonus program Employee Assistance Program A flexible schedule for a better work/life balance, this does include nights and weekends In-depth product and service training A free massage, skincare or stretch service each month 30% off all products

Qualified Candidates:

Have a high school diploma (or equivalent) and previous retail or sales experience (preferred) Are critical thinkers with excellent math and computer skills and the ability to multitask Have great people skills and can establish positive relationships with guests Are supporters of total body care with a general knowledge of massage and skin care services

Day-to-Day Responsibilities:

Provide outstanding customer service and help everyone feel valued and understood Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions Help grow and retain a client base both in-person and through phone/email outreach

Culture & Support:

Trained leadership that is invested in YOUR success Award programs (like Sales Associate of the Year) A caring community that strives to celebrate individuality and share knowledge If you’re ready to join a growing community with experienced professionals who share your same passion, we can’t wait to meet you! #J-18808-Ljbffr