Customer Support Representative
Job Description
BruntWork | Full time: 35 paid hours per week or more Customer Support Representative - (ZR_19336_JOB) Work Timezone - Must be a City e.g., London, New York Work Schedule - Fixed Schedule Job Type - Full time: 35 paid hours per week or more Date Opened - 01/22/2025 Remote Job Industry - Other Job Description This is a remote position. Job Highlights:
• Permanent work from home • Fixed Schedule: Monday to Friday 9AM - 6PM New York time (Includes 1hr unpaid break) • Open to schedule adjustment requests after a few weeks of working
Responsibilities:
Answering customer emails Making changes to orders in Shopify when requested by customers Combining orders in Shopify when requested by customers Communicating order status and updates to customers Maintain a high level of product knowledge to provide accurate information to customers. Requirements 2+ years of customer service experience Familiarity with anime and gaming culture Shopify experience preferred but not required Good written communication skills Ability to work under pressure and handle challenging customer interactions. #J-18808-Ljbffr