Key Account Manager

At Hilmar Cheese Company, we improve lives around the world through wholesome dairy products. Since our founding in 1984, we have been committed to innovation and sustainability. Our state-of-the-art production facilities convert an abundance of locally sourced high-quality milk into a variety of nutritious cheeses, whey protein, and lactose. The Cheese and Ingredients that we produce create a wide variety of retail and food service products from sliced and shredded cheeses to protein supplements and infant formula. We are a trusted partner to premier food and beverage brands in more than fifty countries, helping bring their vision into reality. As a Key Account Manager, you will be responsible for providing leadership and managing current accounts for critical accounts in a category and account group. You will develop key decision-maker relationships, identify new growth opportunities, new products, and new go-to-market strategies, and enhance profitability through gross margins and sales volume with customers in your space. Job Responsibilities

Evaluate, recommend, and implement long-term strategic sales plans and campaigns to maintain and/or grow the sales and profitability of a category and key account segment in our business. Review, evaluate, report results, and request support needed against specific sales objectives on a continuous basis. Develop strategies to further develop the consumption of our valued added line of products, effectively utilizing all functional resources available to market such products. Work with internal teams to resolve any issues with customers as they arise, assuring a positive customer experience. Visit customers on an appropriate basis to provide sales service and technical product consulting on applications to expand value-added sales volume and ensure customer satisfaction. Manage and actively participate in regional and/or internal trade shows to maximize sales opportunities and promote the company products and technology. Seek out opportunities and work in partnership with various individuals/teams within the greater organization. Develop strong industry connections. Leverage knowledge/experience to grow deeper and wider relationships in the customer’s organization. Mentor and guide Account Managers and Sales Representatives.

What You Will Need

Bachelor’s degree and 7 years of related experience or Master’s degree and 3 years of related experience. Demonstrated comprehensive understanding of financial concepts and the ability to analyze customers’ financial ability to buy in partnership with internal teams. Ability to collaborate effectively with business partners (R&D, Marketing, Finance, Operations) and within teams. Proficiency in Microsoft Word, Excel, and PowerPoint. Excellent communication skills, both verbal and written. A passion and proven ability to implement the sales process. Demonstrated ability to interact with customers, understand customer success, and seek out opportunities to engage with prospects and customers whenever possible.

What Will Put You Ahead

Bachelor’s degree and 10 years of related experience or Master’s degree and 5 years of related experience. Previous sales experience and demonstration of sales success in the dairy industry. Experience with SAP and Salesforce software.

Physical Demands & Work Environment The work is primarily performed in an office environment and the physical demands are characteristic of a mostly sedentary role. Specific details of the essential functions of the position are available in the Job Safety Analysis, made available on request.

Food safety is a companywide responsibility, and each employee must know their role in the manufacture and distribution of safe, wholesome, and high-quality products.

This description is a general statement and does not include other duties as assigned. Hilmar Cheese Company, Inc. is an Equal Opportunity Employer/EEO. We participate in E-Verify. Salary Range: USD (134,149 - 201,223) ANN #J-18808-Ljbffr