Victim Service Advocate - Scammon Bay
Job Description
The Rural Alaska Community Action Program, Inc., (RurAL CAP), founded in 1965, is a private, statewide, nonprofit organization working to improve the quality of life for low-income Alaskans. We represent every region of the state as one of the largest and most diverse nonprofit organizations in Alaska. We value input from and have respect for all people. We believe that Alaskans have the right to maintain their cultural heritage and close relationship to the land while protecting their economic and human potential. Our programs in early education, housing, and health and well-being serve to alleviate the root causes of poverty. We deliver innovative, community-driven solutions in response to Alaska’s most challenging needs while supporting vulnerable individuals and communities statewide. Vacancy Name: VICTIM SERVICE ADVOCATE - Scammon Bay Vacancy No: VN613 Employment Type: Part Time Location: Scammon Bay Salary Range: $25.65 per hour Benefits: As a part-time, regular employee, you will be eligible for the: • Employee Assistance Program • Accrued Paid Time Off • 12 established paid holidays • Monthly Wellness Reimbursement JOB SUMMARY: The Victim Services Advocate will serve the victims of crime seeking support in Scammon Bay and work closely with Bay Haven staff to coordinate emergency services. This position will ensure that the victims of crime have local advocacy, complete intakes and orient new residents, as well as provide peer counseling and referral to residents as needed and record interactions. ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES:
Complete resident intakes and referrals for Bay Haven Shelter. Make sure travel arrangements are done, explanation of programs and ensure all initial paperwork requirements are met.
Answer, respond to and screen crisis telephone calls. Provide outreach service events that bring awareness to issues regarding domestic violence and sexual assault. Coordinate wellness activities.
Coordinate weekly wellness/support groups that embrace culture and tradition. Maintain accurate data and confidential resident files. Update data daily at the end of the shift. Provide solid information/updates to the Manager.
Recruit for safe homes in the community and provide training and supportive assistance. Provide peer advocacy and record interactions. Refer survivors to proper community service organizations and assist in utilization of available resources. Assist in needs assessment and strategic planning activities in partnership with Bay Haven Coordinator and Community Development Manager. Coordinate monthly advisory group meetings to guide victim service delivery strategies in Scammon Bay. Provide monthly updates and listen to recommendations from the traditional council. Participate in weekly staff and shelter meetings. Attend training as required. Perform other duties as required by supervisor(s).
OTHER RESPONSIBILITIES:
Participate in all appropriate training functions. Attend meetings, provide direct-service advocacy & do public speaking. Receive training for on-call advocacy and work on-call status and overtime in addition to regular hours if needed. Perform other duties as assigned.
WORK ACTIVITIES:
Develop and maintain constructive and cooperative working relationships with others. Use computers and computer systems effectively to develop documents and formal business communications, enter data, create spreadsheets, and process information. Communicate with others outside the organization, representing the organization to customers, the public, and other external sources in person, in writing, or by telephone or e-mail in keeping with current policies & procedures. Research, observe, receive, and otherwise obtain information from all relevant sources. Encourage and build mutual trust, respect, and cooperation among team members. Develop specific goals and plans to prioritize, organize, and accomplish work.
COMPETENCIES, SKILLS, AND ABILITIES:
Ability to read, comprehend, and follow established policies and procedures. Ability to manage work time well, prioritize and meet deadlines. Ability to exercise good judgment, courtesy, and tact. Ability to establish good rapport with people of diverse cultures and belief systems. Demonstrated ability to work effectively in a team environment. Must demonstrate sound judgment, professional boundaries, ethics, and ability to maintain confidentiality. Communicate effectively orally and in writing as appropriate for the needs of a diverse audience. Possess negotiation abilities to bring others together to reconcile differences. Monitor/assess performance to make improvements or take corrective action. Use logic and reasoning to identify strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
WORK ENVIRONMENT/JOB CONDITIONS:
Agency is a mandated tobacco, drug and alcohol-free workplace. Develop and maintain constructive and cooperative working relationships with others. Use computers and computer programs effectively to enter data, create spreadsheets and process information, and develop documents, program and training materials. Develop specific goals and plans to prioritize, organize, and accomplish work. Communicate with others outside the organization, representing the organization to customers, the public, and other external sources in person, in writing, or by telephone or e-mail in keeping with current policies & procedures. Must have the ability to operate the following equipment: desktop computer, telephone, copier, PC printer, and fax machine. Able to endure and balance work fluctuations, deadlines, and interruptions: must be able to work weekends, and long hours during occasional peak work periods.
PHYSICAL DEMANDS:
While performing the duties of this job, the employee is regularly required to grasp, type, see, talk, hear, and lift and carry [enter weight here] pounds of weight by utilizing proper lifting techniques and working in a safe manner. Occasionally performs sedentary activities that require sitting for long periods and repetitive use of hands, wrists and arms for handling, positioning, moving materials, and manipulating things. Must be in good general health and free from serious physical, mental health and/or substance abuse problems.
POSITION TYPE/EXPECTED HOURS OF WORK: This is a part-time position, 25 hours per week. Days and hours of work are Monday through Friday, 8 a.m. to 5 p.m. or hours vary with location. Occasional evening and weekend work may be required as job duties demand. TRAVEL: Travel is primarily local during the business day, although some out-of-area and overnight travel may be expected. EMPLOYMENT REQUIREMENTS AND REQUIRED EDUCATION:
Must be at least 18 years of age. Must pass state and federal background checks, including fingerprints. Responsible work ethic with reliable attendance. Proven ability and willingness to be self-directed in problem solving and decision-making and perform basic assignments with little or no direct supervision while also working effectively as a team member. Demonstrated intermediate level of computer skills necessary in order to use and create documents and reports, spreadsheets, workshop materials and slide presentations, and to enter data into intricate database programs and proficient use of Microsoft Word, Excel, PowerPoint, Publisher, and Outlook. Must keep all matters concerning participants in strictest confidence as required by HIPAA privacy and the 42 CFR, Part II confidentiality regulations. Must be able to provide own transportation to meet work schedule requirements.
PREFERRED EDUCATION AND EXPERIENCE:
High School Diploma or GED required. AA or higher degree preferred. Must have at least three years of victim service advocacy or similar experience and training. RurAL CAP is an Equal Opportunity Employer and abides by the federal, state and local laws and regulations. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex (including pregnancy, gender identity and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or other non-merit-based factors. As an Equal Opportunity Employer, we are subject to certain federal recordkeeping/reporting requirements. In order to comply, we will request information from you regarding ethnicity, race, veteran status, and disability status. Agreeing or refusing to provide this information is completely voluntary, will not adversely impact your possible employment, and will only be considered as part of your application upon your request in compliance with our Affirmative Action Plan. #J-18808-Ljbffr