Customer Service Representative Scotbilt Waycross
Job Description
Customer Service Representative Scotbilt Waycross Posted 14-Jan-2025 (EST) Waycross, GA, USA per hour Based on experience Hourly Full Time After your probationary period, benefits include health, dental, vision, paid holidays, paid vacation, 401K.
Job Title: Customer Service Representative
FLSA Status: Non-Exempt Summary: Interviews customers, gathers information, and records interview information into the computer for customer service by performing the following duties: Essential Duties and Responsibilities include the following:
Talks with customers by phone to go over the customer list. Reviews retailer checkout sheets for items wrong with homes when they arrive at the lot. Guides contractors working for their plant. Enters service orders into the service system. Assigns correct parts to each item on service order. Files completed work orders. Maintains fluid communication with homeowners and retailers through the remediation process of addressing service concerns. Must have strong attention to detail. Must provide a high level of customer service. Must have strong communication skills - both internal (Champion) and external (Customers). Must have a great work ethic. Must live the Champion Operating Principles.
Qualifications:
Must have working knowledge of Microsoft Office. Previous experience in manufactured/modular housing is desired.
EEO Statement: Champion Home Builders is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other legally protected characteristics. Champion Home Builders participates in the E-Verify Program. Apply Now with our quick 3 minute Application! * Fields Are Required
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