Childcare Manager

THE SELECTED CANDIDATE WILL BE OFFERED A SALARY BETWEEN $95,000.00-$105,000.00. The Administration for Children’s Services (ACS) protects and promotes the safety and well-being of children and families through child welfare and juvenile justice services and community supports. ACS manages community-based supports and foster care services and provides subsidized childcare vouchers. ACS child protection staff respond to allegations of child maltreatment. In juvenile justice, ACS oversees detention, placement, and programs for youth in the community. ACS' Nicholas Scoppetta Children’s Center (NSCC) is a 24-hour shift-based operation providing services for New York City’s highly vulnerable population of abused and/or neglected children who have been removed from their parents/caregivers. On average, the Children’s Center serves approximately 2,500 unique children entering or re-entering the foster care system as they await transition to return home, stay with kin, or placement in longer-term foster care settings. The Childcare Manager leads day-to-day critical operations and is responsible for overseeing the direct care and health and safety of traumatized children and youth at the Children's Center. Many children at the NSCC require close supervision or 1:1 supervision due to high needs such as complex medical needs, significant mental illness, challenging behavioral issues, developmental delays, intellectual disabilities and those in need of assistance with ADLs. The Childcare Manager leads a team who work closely with key stakeholders across multiple ACS Divisions to provide direct care during their temporary residency at the NSCC and supports the transition of the children and youth entering or re-entering foster care to placement in kinship or foster care settings. The Childcare Manager will report to the Senior Director for Operations and will be responsible for performing tasks of the administrator on duty to lead and direct staff with health and safety at the forefront in compliance with operational guidelines. The Childcare Manager will provide oversight of the daily residential functions within NSCC, including the intake process to support trauma-informed and welcoming introduction for each child arriving at the NSCC and throughout their stay until their transition to placement. Duties and Responsibilities

Manage the daily operation and functions of Child Welfare staff as it relates to intake, safety, placement and stability. Oversight of daily residential functions within the NSCC. Oversight of the intake process and assure that youth intake is trauma informed. Support the development of a trauma-informed therapeutic milieu at the NSCC. Assure all operational guidelines are adhered to and prepares daily reports. Ensure the program meets and exceeds the standard of care and practice for children and adolescents in a residential setting. Ensure qualitative assessments address the safety as well as the child’s needs and recommendation for placement. Collaborate with multidisciplinary teams inclusive of medical doctors, nurses, education specialists, social workers, mental health team, case planner, Safe Horizon consultants, credible messengers, youth advocates and other staff supporting the milieu. Implement strength-based guidelines and procedures which will be used to assess and aid in the delivery of services. Follow developed plans that will speak to the need of the child and family. Effectively communicate the program standards as well provide feedback and supervision to staff in both oral and written format. Assist with developing and maintaining consistent data tracking systems for sharing, documentation and performance indicators. Implement long range goals consistent with program and agency objectives, priorities and schedules. Attend inter/intra-agency meetings to share information and assist with the development and maintenance of policies and procedures.

Special Note This position requires the incumbent to work various shifts which may include evenings, overnights, weekends and holidays. This position is critical based on the program needs for additional staffing and oversight in the management of program operations. Minimum Qualifications 1. A master's degree in social work from an accredited school of social work and four years of full-time, paid professional experience in a child care institution or in group work with children in a child care setting, including two years in an administrative capacity; or 2. A master's degree from an accredited college in sociology, psychology, education, public administration or a closely related field, and five years of full-time paid professional experience as described in "1" above including two years in an administrative capacity; or 3. Education and/or experience equivalent to "1" or "2" above. However, all candidates must have two years of administrative experience in a child care setting. Preferred Skills The preferred candidate should possess: Proven leadership and middle management accomplishment dealing with child welfare issues. Knowledge of guidelines related to child welfare, safety, permanency, well-being and placement of children. Knowledge of crisis intervention techniques, expertise in culturally competent social work practice. Solid experience and knowledge of preventive services. Strong clinical and interpersonal skills. Experience managing a multicultural professional staff. Excellent written and verbal communication skills. Excellent analytical, organizational and interpersonal skills. Proficiency in the use of CONNECTIONS, Microsoft Access, Excel and Word. Familiarity with Children’s Services’ guidelines, policies, procedures and state regulations.

55a Program This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program. Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education’s website at https://studentaid.gov/pslf/. Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy. #J-18808-Ljbffr