Warehouse Team Lead at Great Dane Trailers

Posted 8 hours ago

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Client Svc Lead Rep- Print Production

Canon U.S.A. New York, NY

Client Svc Lead Rep- Print Production US-NY-New York Job ID: 32709 Type: Full-Time of Openings: 1 Category: Field Service NY - NY-NYC Health-MS About the Role Responsible for specific functions as a Lead or single person on site. Activities include...

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Print Production Lead

Staples, Inc. New York, NY

Here are the job details from your search. Take a look and get inspired. Locations: 2892 Ocean Avenue, Brooklyn, NY, 11235, US (On-site) Job Shift: Flex Hours Job Description Print Production Leads manage and maintain the production workflow for print and are the “go to” person in the department for all machine operations and production processes. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Responsibilities: Be the primary print producer as customers submit print orders in-store, online, and through email. Use print equipment, produce proofs and samples for consultation, design quick edits. Train and coach associates to assist in print production as needed. Create and manage production workflow, set standards and processes for the rest of the team. Maintain machine functionality and organization (e.g., planogramming of completed orders, supplies, etc.). Be flexible on responsibilities (e.g., cleaning, stocking shelves, other duties as assigned). Drive customer satisfaction by assessing customers’ needs, providing exceptional customer service, and focusing on quality. Essential skills and experience: Able to work a flexible schedule based on the store’s needs. Ability to multi-task, prioritize and rank production steps for many jobs. Attention to detail and keen eye for noticing quality issues (used throughout the print production process). Manage conflict in a reasonable, non-confrontational, and cooperative manner. Ability to act with honesty and integrity regarding customer and business information. Must be able to engage and speak to customers and understand their needs. Ability to work cooperatively in a high-paced and sometimes stressful environment. Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) and understand desktop publishing software including Adobe and Publisher. Ability to lift and move supplies in the 10-50 pound range, stand and walk continuously. Staples does not sponsor applicants for work visas for this position. About Us The world of working and learning has changed. This is your opportunity to be a part of a brand transformation and growth strategy within the retail industry. Staples is helping our customers and community discover innovative products, services, and inspiration that unlock what’s possible, while empowering you to unlock your potential. Our people are the heart of our success and there has never been a better time to join us as we lead the way in a new era of working and learning. Want to learn more about Staples Stores? Visit RetailCareers.Staples.com for information and to learn about our career opportunities. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law. #J-18808-Ljbffr

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Bakery Production Lead

Escalon Services, Inc. New York, NY

Bakery Production Lead Department: Recruiting Done Employment Type: Full Time Location: Brooklyn Compensation: $26.00 - $29.00 / hour Description Our client is a high end bakery who is expanding in the Brooklyn, NY area. They are seeking a Bakery Production Lead to join the thriving Kitchen Department whose primary focus is baking, garnishing, and preparing their stations efficiently for bake days. This position will report to the Kitchen Production Manager. Our Cookie Baking Leads are responsible for overseeing their area and team members to ensure all the tasks of baking perfect luxury cookies at high volume run smoothly. Key Responsibilities Manage schedules and performance of Cookie Baking Associates Support the Kitchen Production Manager with ordering ingredients and supplies as needed Attend regular meetings with Kitchen Production Manager Maintain a sanitary and organized work environment in compliance with all standards Follow and comply with all established procedures, recipes, and guides, including but not limited to assembly, equipment SOPs, weights and measures, health and sanitation, and general safe work practices Meet production volume and production schedule while maintaining stringent adherence to quality standards for all cookies Monitor proper storage, FIFO, and shelf-life guidelines for all products and adhere to all appropriate health and safety regulations Knowledge and skill with a variety of kitchen tools and equipment, including but not limited to 140-quart mixers, dough sheeter, ovens etc. Able to monitor baking processes and identify issues and/or adjustments to adhere with quality standards Work with a sense of urgency and purpose to achieve daily, weekly, and long-term goals Embody our core values Perform other related duties as assigned Skills, Knowledge and Expertise Must hold or obtain ServSafe Manager/Handler Certification within first month of employment Experience leading hourly employees, ideally in the food service industry Ability to work in fast pace environments Ability to stand, walk, bend, reach and perform repetitive motions for 8 hour work days Ability to lift, carry, push or pull up to 50 lbs Strong attention to detail Must be able to work days, weekends, and/or holidays as needed based on scheduled shifts Restaurant/Baker experience preferred Benefits Compensation: $26.00-29.00 per hour Benefits: 401(k) Health insurance #J-18808-Ljbffr

Production Team Member

Brooklyn CPL New York, NY

Job Description Job Description Overview A Production Team Member is generally responsible for producing donuts and bakery products according to Dunkin’ operational standards, and maintaining a clean, safe, and organized workspace. Responsibilities Include: • Follow Brand standards, recipes and procedures • Follow food safety standards • Prepare Donuts and Bakery Products • Meeting production goals • Understand builds and recipe details for seasonal products including limited time offers and promotional products • Maintain a clean and organized workstation • Clean equipment and work area • Maintain a people focused culture in the bakery • Communicate effectively with managers and coworkers • Organize and maintain working stock Education/Experience: • None Key Competencies • Works well with others in a fast-paced team environment • On time, demonstrates honesty and a positive attitude • Willingness to learn and adapt to change • Quality focused Physical Demands/Working Conditions: • Standing on feet • Repetitive motion including bending, stooping and reaching • Lifting objects including boxes, baskets and pails up to 50 lbs. (if applicable) • Working in a variety of areas (cross trained) • Strict uniform requirements and Good Manufacturing Practices Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee’s restaurant(s). The terms “Company,” “Dunkin',” “we,” “our,” or “us” refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee’s terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee. We use eVerify to confirm U.S. Employment eligibility.

Warehouse Team Lead

MSG Entertainment Holdings, LLC New York, NY

Madison Square Garden Entertainment Corp. (MSG Entertainment) is a leader in live entertainment, delivering unforgettable experiences while forging deep connections with diverse and passionate audiences. The Company's portfolio includes a collection of world-renowned venues - New York's Madison Square Garden, The Theater at Madison Square Garden, Radio City Music Hall, and Beacon Theatre; and The Chicago Theatre - that showcase a broad array of sporting events, concerts, family shows, and special events for millions of guests annually. In addition, the Company features the original production, the Christmas Spectacular Starring the Radio City Rockettes, which has been a holiday tradition for 90 years. More information is available at www.msgentertainment.com. who are we hiring? The Team Lead manages and trains employees in food & beverage and merchandise receiving, storage, order fulfillment and inventory control. What will you do? Ensures that all products entering the warehouse are checked, received and stored in a timely manner Maintains a good understanding of all products as well as our systems and practices Assists with making sure the warehouse staff adheres to policies and ensuring the overall cleanliness and safe operation of the warehouse Conducting daily audits of products, monthly location inventory, processing of employee time clocks Ensures the processing of daily requisitions and monitors the accuracy of these deliveries. Manages delivery paperwork, including verifying invoices to purchase orders for price discrepancies and shortages Handles simple data entry into Eatec Works with the Purchasing & Finance department to ensure all paperwork is handled in a timely manner. What do you need to succeed? Candidates who have completed a minimum of 60 credit hours of college-level coursework (representing 2 years), or have shown similar self-development through certifications, trade school coursework, etc. are preferred. Educational requirements may differ from job to job based on the role. Should have at least 2-3 years of supervisory or lead experience in a warehouse setting Food operations/service preferred in accordance with NYC Board of Health regulations. Experience resolving inventory discrepancies Must have exceptional interpersonal skills and be people oriented. Commitment to providing a high-quality service experience for guests Must be able to multi-task and prioritize in a deadline-oriented environment Possess exceptional attention to detail and strong follow-up skills necessary Ability to present an uplifting personality while maintaining a high degree of confidentiality and business ethics Demonstrates integrity, tact, diplomacy and a commitment to company values, and principles while ensuring the upmost consistency Skilled at working collaboratively and in a team environment Strong interpersonal skills Must be available to work a flexible schedule mostly nights and weekends, holidays required Special requirements Ability to lift up to 50lbs and pull up to 75lbs. Must be available to work a flexible schedule mostly nights and weekends, holidays required. Hourly Pay Range $27-$27 USD At MSG, we recognize the importance of upskilling employees' talents and strengths so they can drive their careers forward. We are proud to offer a robust set of tools and resources to help employees understand their interests and purpose, harness their talents and obtain the skills they need to reach the next step in their careers. Growth and longevity for our employees are top priorities here. We value diversity and are looking for extraordinary employees of all backgrounds! MSG is an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, sexual and reproductive health choices, national origin, citizenship, age, genetic information, disability, or veteran status. In addition to federal law mandates, MSG complies with all applicable state and local laws governing nondiscrimination in all locations and will consider requests for reasonable accommodations as required.

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Mailroom Team Lead - 30072

Exela Technologies New York, NY

Job Description Job Description About the Role: As a Team Leader, you will play a pivotal role in overseeing and guiding a team of employees to ensure the successful completion of tasks and achievement of team objectives. You will serve as a mentor, coach, and motivator to team members, fostering a positive work environment and promoting collaboration and teamwork. Essential Job Responsibilities: Team Management: Supervise and coordinate the activities of team members, providing direction, guidance, and support as needed to ensure alignment with organizational goals and objectives. Lead by example, demonstrating professionalism, integrity, and a strong work ethic, and inspiring team members to perform at their best. Performance Monitoring: Monitor team performance metrics, such as productivity, quality, and adherence to deadlines, and implement corrective actions or performance improvement plans as necessary to address deficiencies and drive continuous improvement. Conduct regular performance evaluations and provide constructive feedback to team members to recognize achievements and identify areas for development. Task Assignment and Delegation: Assign tasks and projects to team members based on their skills, expertise, and workload capacity, ensuring equitable distribution of work and optimal utilization of resources. Delegate responsibilities effectively, providing clear instructions, timelines, and expectations to team members to ensure successful task execution and project completion. Training and Development: Identify training needs and opportunities for skills development within the team, and coordinate training sessions, workshops, or on-the-job training to enhance team members' knowledge, capabilities, and performance. Mentor and coach team members to support their professional growth and career advancement, providing guidance on career paths, goal setting, and skill enhancement. Communication and Collaboration: Facilitate open communication and collaboration among team members, fostering a positive and inclusive team culture where ideas are shared, feedback is encouraged, and conflicts are resolved constructively. Serve as a liaison between team members and upper management, conveying information, updates, and feedback between the two parties and advocating for the needs and interests of the team. Problem Solving and Decision Making: Identify obstacles, challenges, and issues affecting team performance or project progress, and work collaboratively with team members to develop solutions, overcome barriers, and achieve desired outcomes. Make informed decisions and prioritize tasks effectively to optimize team productivity, meet deadlines, and deliver high-quality results in line with organizational objectives. Supervise all site activities ensuring customer satisfaction in all areas of responsibility. Supervise and cross-train staff /activities Provide back-up coverage whenever Manager is out of the office. Adherence to Work Instructions, safety procedures and company policies Ability to handle multiple projects simultaneously Lift up to 50lbs. Maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude Demonstrate flexibility in satisfying customer demands Take direction from manager Ensure quality maintenance of all logs and reporting documentation; attention to detail Participate in cross-training and perform other tasks as necessary/assigned Handle time-sensitive material like confidential and urgent packages Reliable and dependable Conduct Huddles Qualifications: Experience in a similar leadership or supervisory role, preferably in a related industry or field. Strong interpersonal and communication skills, with the ability to motivate, inspire, and influence team members to achieve their goals and objectives. Demonstrated leadership capabilities, including the ability to delegate tasks, manage conflicts, and drive performance improvement initiatives. Proven track record of effectively managing teams, coordinating projects, and delivering results in a fast-paced and dynamic work environment. The following is required: Minimum of 1 year customer service related experience Knowledgeable of Microsoft Office Applications (Word/Excel) Previous experience managing or supervising a staff. Ability to motivate and develop team members Experience coordinating/delegating assignments to employees as required Ability to resolve employee and customer concerns/issues Ability to effectively work individually or in a team environment Ability to handle multiple projects simultaneously Good organizational skills Ability to adhere and administer company’s policies and procedures High school diploma or equivalent (GED) required Ability to use good judgement Reliable/dependable Requires minimum supervision Maintains a high degree of ethical and professional conduct “The pay for this position is $19 per hour; however, base pay offered may vary depending on job-related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered." Company Description Exela is a location-agnostic global BPA leader combining industry-specific and multi-industry enterprise software and solutions with decades of experience. Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune®100. Exela’s software and services include multi-industry department solution suites addressing finance, accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors and over 16,500 employees operating in 21 countries. For more details please visit http://www.exelatech.com/ Company Description Exela is a location-agnostic global BPA leader combining industry-specific and multi-industry enterprise software and solutions with decades of experience. Exela serves a growing roster of more than 4,000 customers throughout 50 countries, including over 60% of the Fortune®100. Exela’s software and services include multi-industry department solution suites addressing finance, accounting, human capital management, and legal management, as well as industry-specific solutions for banking, healthcare, insurance, and public sectors and over 16,500 employees operating in 21 countries. For more details please visit http://www.exelatech.com/

Inbound Sales Team Lead

Lightricks New York, NY

Job Description Job Description Who we are Lightricks, an AI-first company, is revolutionizing how visual content is created. With a mission to bridge the gap between imagination and creation, Lightricks is dedicated to bringing cutting-edge technology to the creative and business spaces. Our AI photo and video generation models, which power our apps and platforms including Facetune, Photoleap, Videoleap, and LTX Studio, allow creators and brands to leverage the latest research breakthroughs, offering endless control over their creative potential. Our influencer marketing platform, Popular Pays, provides creators the ability to monetize their work and offers brands opportunities to scale their content through tailored creator partnerships. Lightricks is looking for an exceptional, mission- and vision-oriented, sales leader to lead our sales efforts for LTX Studio. LTX Studio is our recently-launched flagship product, aimed at revolutionizing storytelling by leveraging cutting-edge GenAI technology. What you will be doing Sales Leadership & Management: Lead a team of Account Executives and SDRs to achieve monthly and quarterly revenue targets Implement and optimize the sales process from initial contact to close Conduct regular 1:1s and team meetings to provide coaching, remove blockers, and drive performance Monitor key metrics including conversion rates, sales cycle length, and win rates Develop and execute strategies to improve team productivity and effectiveness Team Development: Create and execute onboarding plans for new team members Provide ongoing training and development opportunities Conduct regular performance reviews and create individual development plans Identify and nurture future leaders within the team Pipeline Management: Ensure effective lead distribution and follow-up Monitor pipeline health and forecast accuracy Identify bottlenecks in the sales process and implement solutions Collaborate with marketing to optimize lead quality and conversion Process Improvement: Develop and document best practices for inbound lead handling Optimize CRM usage and sales tools Create and maintain sales playbooks and documentation Implement new technologies and processes to improve efficiency Your skills and experience 5+ years of B2B sales experience 2+ years of sales team management experience Proven track record of achieving team revenue targets Experience with CRM systems and sales technology stack Strong analytical and problem-solving skills Excellence in sales coaching and development Preferred Qualifications Experience managing both AEs and SDRs Background in inbound sales methodology Experience with sales operations and process design Track record of improving team performance metrics Benefits Expected base salary range is $140,000-$170,000 [plus commission] Stock options. Health/dental/vision with majority of premiums paid by the company. 401k with company match. (Up to 4%) $3,000 per year provided for lunch. $1,000 Yearly Learning, Development, and Wellness budget. Work from home stipend. 21 Days of PTO. Birthdays off! Take a free day off during your birthday month to celebrate. Talented teammates and a strong work culture, supporting a healthy work-life balance. #LI-HYBRID #LI-RK1

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Technical Support Engineering Team Lead

Merge API New York, NY

Job Description Job Description At Merge, we revolutionize the way B2B companies integrate, offering one API to add hundreds of integrations to our customers' product. We handle the full integrations lifecycle — from an easy initial build taking just weeks, to providing integration observability tools ensuring customer delight, and fully owning the maintenance of integrations. Thousands of companies use Merge to power their integrations, enabling them to unblock sales, reduce customer churn, accelerate time to market for new products, and save engineering costs and resources. What you will do: We are seeking a highly skilled and motivated Technical Support Engineering Team Lead to join our technical support team. As a Team Lead, you will play a crucial role in providing exceptional customer support, resolving complex technical issues, and building a high-performing team. You will work closely with cross-functional teams, mentor team members, and drive initiatives that enhance the overall customer experience. The ideal candidate will bring a strong technical background, proven leadership abilities, and a passion for delivering outstanding support. The ideal candidate will: Lead and mentor a team of technical support engineers, fostering professional growth and ensuring team success Provide technical support to customers via online chat, email, and Slack, focusing on more complex and high-priority cases Troubleshoot technical issues and develop scalable solutions, collaborating closely with engineering and platform teams Assist with and oversee the integration of Merge into our customers' products Develop and maintain comprehensive help center guides and documentation Establish best practices and standards for technical support processes and workflows Drive initiatives to enhance team efficiency, customer satisfaction, and issue resolution times Act as a point of escalation for critical customer issues and ensure timely resolution What experience is required? 5+ years of experience in technical support, customer-facing engineering roles, or solutions engineering roles, with at least 1 year in a leadership position Strong technical background with expertise in APIs, debugging, and troubleshooting Proven ability to lead and develop high-performing teams Excellent verbal and written communication skills Exceptional problem-solving skills and attention to detail Strong work ethic, goal-oriented mindset, and the ability to manage multiple priorities Prior experience in a fast-paced startup environment is a plus A computer science background or equivalent technical/quantitative education Compensation The cash compensation range for this role is $140,000 - $155,000 base salary. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications. In addition to cash compensation, all full time employees receive an equity compensation package. Merge on the Rise: LinkedIn Top Startups 2023 Forbes Next Billion Dollar Startups 2023 G2 Fastest Growing Products 2024 Benefits Unlimited PTO + 10 company holidays Pre-Tax commuter benefits 100% covered health, vision, and dental insurance 401K Plan $200 one-time home office stipend In office snacks and free dinner when working past 7pm Merge is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or any other protected class.

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Tech Services SR. Team Lead - NYC

Original X Productions New York, NY

Job Description Job Description Original X Productions are the operators of worldwide location-based entertainment experiences including The FRIENDS™ Experience, Hershey Super Sweet Adventure, The Office Experience, and Harry Potter – Magic at Play. We are looking for staff who are passionate, exhibit the core values of excellence, have a commitment to safety, and value fun in everything they do. Job Summary: The Sr. Tech Services Team Lead will be responsible for building, developing, and managing the Tech Show Services Department. The ideal candidate has experience in various areas of technology and facilities management, with knowledge of tools and building systems. They must thrive in a fast-paced environment and have the ability to work with a variety of different personalities. They will be the MOD (Manager on Duty) for various shifts and must display leadership abilities while working as part of a team to yield goal-oriented results. This position reports to the management team and is required to assist in developing and maintaining the highest quality of safety, service, cleanliness, and efficiency of the attractions during the operational phase. A high level of Guest service must be delivered to the public every day. The chosen candidate must lead by example, demonstrating the core values of passion, excellence, safety, and fun on a day-in, day-out basis. This full-time position pays $23.00 per hour. Responsibilities: Supervision and Team Leadership: Member of the MOD (Manager on Duty) rotation Oversee the daily operations of the experience for the duration of assigned shifts Lead and motivate the team to ensure high levels of performance and customer satisfaction Train, mentor, and support new and existing Team Members Assess the effectiveness of the team and provide feedback to management Guest Service: Ensure all Guests receive exceptional service and positive interactions Address Guest inquiries, complaints, and feedback promptly and professionally Facility Operations Management: Provide leadership and sound judgment to the Show Services Department to the benefit of the company Follow policies, processes, procedures, and schedules for the preventative and corrective maintenance of the facilities and attractions, ensuring compliance with manufacturer specifications Verify completion of daily, weekly, and monthly inspection checklists for the Show Services Department Oversee and participate in on-site day-to-day technical & facility services including, but not limited to: attraction’s exhibits, facility maintenance (both preventative and corrective), and custodial services Additional duties as assigned Quality Control: Ensure compliance with all OSHA, industry, and local regulations Understands and strictly adheres to Rules and Regulations established, such as the policies concerning fire, hygiene, health and safety Prepare for facility inspections and certifications Establish insight and direction for risk management and safety standards Requirements: Must be fully vaccinated against Covid-19 Must be able to remain in standing positions more than 75% of the time Must be able to move about inside the exhibit space Frequently moves items and equipment weighing up to 50 pounds Constantly positions self to clean and maintain exhibit equipment Regularly operates audio, video, and lighting equipment Must be able to work a variable schedule including evenings, weekends, and holidays Your Strengths: Proven ability to work effectively as part of a dynamic team Outstanding customer service and communication skills Organized and detail-oriented Ability to multitask effectively Maintains composure under pressure and enjoys working in a fluid environment Excellent problem solver Ability to effectively interface with the public Your Experience: 2 years of experience as a supervisor at a large-scale public assembly facility setting. Strong knowledge of show elements such as lighting, audio, and/or visual Strong knowledge of basic hand and power tools. Strong knowledge of basic elements for critical systems (plumbing, electrical and HVAC) High school diploma (or its equivalent), some college is preferred Excellent leadership and team management skills Knowledge of basic elements for critical systems (plumbing, electrical and HVAC) Benefits: Health Benefits including medical, dental, and vision Individual Retirement Account Commuter Benefits Paid vacation and sick leave Opportunities and encouragement for growth and advancement Why work at OGX: For us it’s all about the fans and creating experiences they will love. We create happiness. We are an equal opportunity employer and encourage people with disabilities and from other diverse backgrounds to apply. Powered by JazzHR r7DKTNeqaQ

Team Lead, Care Support (Tooling & Metrics)

Spring Health New York, NY

Job Description Job Description Our mission: to eliminate every barrier to mental health. At Spring Health, we're on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare , empowers us to deliver the right care at the right time—whether it's therapy, coaching, medication, or beyond—tailored to each individual's needs. We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, J.P. Morgan Chase, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we've been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers. We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, William K Warren Foundation, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We're just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere. We are looking for a full-time, remote Care Support, Team Lead to join our team and work 3PM-11PM Eastern! The Care Support team ensures members and clinicians are incredibly satisfied with the Spring Health platform. The Lead exhibits core ownership, a deep understanding of all member and clinician workflows, and is highly responsive, resourceful, empathic, and professional. They have creative problem-solving skills and a passion for delivering a high-quality user experience. What you'll be doing: Optimize tools to increase the efficiency and accuracy of data ingestion over time Perform analyses of data to identify trends and present key findings, recommendations, and methodology to leadership Proactively resolves data issues across systems to ensure reporting is accurate and timely Supervise daily care support team operations and manage operational performance metrics expectations Provide mentorship, coaching, performance management and active feedback to the team Identify trends and deep dive into team data to improve team performance and to create accountability/visibility across the team Support the development of strategic plans, goals, and objectives that align with core areas of focus Understand how SLAs impact the business and work with key stakeholders to achieve best practices and process improvements as business goals shift Take ownership of work streams and create standard operating procedures (SOPs) to support the delivery of care and elimination of barriers Ensure that SOPs are followed to achieve business objectives Manage escalated incoming member and provider support cases Analyze and troubleshoot issues submitted by the team; ensure appropriate triage measures are taken Participate in special projects as directed by the Care Support leadership team Interview and onboard prospective Care Support team members as needed Audit and improve Care Support processes and quality of interactions with Members and Clinicians Reports to a Care Support Manager What success looks like in this role: Supporting team member performance in areas including: Productivity, CSAT, Quality Assurance Timely and effective participation in special projects directed by the Care Support leadership team Providing consistent contributions to the efficiency and quality of Care Support processes What we expect from you: Ability to motivate and coach team members to perform at their best Ability to deal with complexity, analyze information, and implement company vision Works autonomously within established procedures and practices Outstanding customer service, communication, and organizational skills High integrity, attention to detail, and an action-oriented attitude Ability to thrive in a fast-paced and high-pressure environment Humility, resourcefulness, directness, ambition, professionalism Interest in mental health care Bonus: Experience working with clinicians, patients, and sensitive health information The target base salary range for this position is $75,000 - $95,000, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. Benefits provided by Spring Health: Note : We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. Benefits are subject to individual plan requirements and eligibility criteria. Health, Dental, Vision benefits start on your first day at Spring. You and your dependents also receive access to One Medical accounts HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type. Employer sponsored 401(k) match of up to 2% for retirement planning A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents. We offer competitive paid time off policies including vacation, sick leave and company holidays. At 6 months tenure with Spring, we offer parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents. Access to Noom , a weight management program—based in psychology, that's tailored to your unique needs and goals. Access to fertility care support through Carrot , in addition to $4,000 reimbursement for related fertility expenses. Access to Wellhub , which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription Access to BrightHorizons , which provides sponsored child care, back-up care, and elder care Up to $1,000 Professional Development Reimbursement a year. $200 per year donation matching to support your favorite causes. Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace To ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approach guarantees that our pool of qualified candidates includes individuals who are underrepresented in our organization at all levels. This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability. Ready to do the most impactful work of your life? Learn more about our values, what it's like to work here, and how hypergrowth meets impact at Spring Health: Our Values Our privacy policy: https://springhealth.com/privacy -policy/ Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Columbus, OH

Posted 3 days ago

Job Description

Ensures safety training and compliance. Plan, organize, and participate in daily Warehouse operation and activities, including receiving, cycle counts, documentation, storage, safety, and maintenance of inventory. Train assigned warehouse employees; Team Lead, Warehouse, Skills, Warehouse Worker, Manufacturing, Business Services