E-Commerce Material Control Clerk - Opry Entertainment Warehouse
Job Description
Provide flawless service to online shopping guests via telephone and/or email correspondence while
adhering to the company service basics. Prepare and fulfill incoming orders placed through the e-commerce website.
Provide timely and accurate fulfillment of orders placed through our e-commerce website. Pick merchandise and prepare for shipping. Pack orders into boxes and apply appropriate postage. Ensure orders are packed in a neat, well-organized manner that will minimize damaged products during shipping. Communicate any customer service issues to the warehouse leadership team. Provide polite and timely communication to guests following company service basics. Perform other duties as assigned.
Education
High school diploma or equivalent preferred
Experience
1+ years of experience in customer service or sales Warehouse experience preferred
Knowledge, Skills and Abilities
Ability to work independently Computer proficiency preferred Must be a self-starter and a problem-solver
Licenses / Certifications
Forklift certification preferred Valid driver's license with a satisfactory driving record required
This position requires a pre-employment drug screening (4-panel: phencyclidine, cocaine, amphetamines, and opiates).