Production Support Technician

Job Description Job Description

Job Title: Production Support Technician

Job Description: Trystar is at the forefront of advancing power solutions, charged and driven by a committed, dynamic team, tackling complex challenges, and creating innovative solutions. Safety and integrity aren’t just buzzwords. They are the north star guiding us as we aspire to wow our customers every day. We’ve created power solutions that are not only durable and unique but are also the result of serious teamwork from every corner of our organization. Individually and collectively, every team member at Trystar plays for each other and strives to deliver unmatched value and 100% accuracy to our customers every single day. As a big name and pioneer in power solutions, we’re not just part of the power conversation – we’re shaping its future, and we’re doing so across diverse industry sectors including healthcare, data centers, entertainment, education, government, and commercial construction – just to name a few! We’re committed to growing and evolving our product lineup to stay on top of the game and that includes leaning into sustainable, resilient, and renewable energy solutions. Our cutting-edge headquarters in Faribault, MN, is partially solar- and wind-powered by our own microgrid! You’ll find that we’re also pushing boundaries across the country at our additional facilities in Troy, MI; Houston, TX; Merrimack, NH; Burnsville, MN; Murfreesboro, TN; Waukesha, WI; Montreal, Canada; Charlotte, NC; Mayfield, KY; and Greeley and Nunn, CO. Together, we are Trystar, where we power the future and nurture innovation for a brighter tomorrow. Trystar’s team members are our most important asset, we are in search of a Production Support Technician to join our innovative engineering team. In this role, you will get to work directly with assemblers, technicians, and engineers supporting engineering designs released to the production floor. You will be responsible for identifying design errors, safety, and quality issues, and work with the responsible design engineer to correct the design, assembly, and process issues. Acting as the liaison between engineering and manufacturing, you will provide key insight from the production floor to the design engineering team. This role will be based in Faribault, MN .

We are looking for people who believe in our guiding principles and values of:

Safety – We believe everyone should leave Trystar facilities in the same or better condition than when they arrived. Integrity – We’re honest, transparent, and committed to doing what’s right. Customer focus – We have relentless focus on our customers and their success. Right with speed – We use good judgement, make thoughtful decisions quickly, and execute them with purpose and intensity. Play for each other – We’re a team. We show up for each other and we know that through teamwork we achieve greatness. Champion change – We know adaptation and improvement are requirements to survive and to thrive. Enjoy the journey – We create an environment where our team feels appreciated and has fun along the way.

In this role you will get to: Identify and troubleshoot issues on the manufacturing floor (whether these require quick fixes or major collaboration efforts across multiple disciplines) Work with Design engineers to correct product design, safety, or quality issues. Create and process Engineering Change Orders to implement design corrections. Participate in Root Cause Corrective Action studies. Maintain and update engineering Design documentation. Communicate with shift leaders regarding safety, production, quality, or any other operational issues. Suggest improvements to Operations, design, and manufacturing engineering. Coordinate process improvement strategies to enhance productivity and reduce costs. Support development and commercialization of innovative technology through prototyping, piloting, and ongoing commercial manufacture. Perform other duties as assigned. Job Requirements: BASIC QUALIFICATIONS High School or GED or equivalent Minimum of 3 years’ experience in an industrial environment. Direct experience with electrical assemblies a plus. Experience with electrical one-line drawings, component and assembly drawings, work instructions, schematics, and other specifications. Basic computer skills required: (Windows, Excel, Outlook). Experience with CAD tools such as SolidWorks, AutoCAD, E-plan, etc. Must be able to work with common hand tools. Ability to lift and move objects weighing up to 50 lbs.

ADDITIONAL QUALIFICATIONS Knowledgeable at installing wire labels and device tags. Associate degree is preferred. Additional industrial certifications (i.e. welding, electrical, safety) are advantageous. Ability to function in a fast-paced environment. Ability to communicate, understand, and follow verbal and written instructions. Ability to work well in group problem-solving situations. Ability to use reason when dealing with emotional topics. Ensure that others involved in a project or effort are kept informed about developments, modifications, and plans. Hands-on aptitude with mechanical and electrical equipment. Basic mechanical and electrical knowledge. Willingness to travel up to 10% of the time.