E-Commerce Assistant

Job Description Job Description

E-Commerce Assistant Full-Time

Job Summary: The E-Commerce Assistant will manage a wide range of support functions to both the Store Manager and Warehouse Manager for multiple host sites to promote growth and sales of our online products. The ability to interact with executives, employees and customers at all levels in a fast-paced, highly regulated industry with professionalism and discretion is crucial to this role.

General Responsibilities:

Fulfillment of all online orders Manage, organize, and track all E-commerce orders Implement ongoing content updates for the E-Commerce platform in regards to new products, new pricing, new images, videos, promotions, etc. Maintain product accuracy by enlisting support from various departments, staff members, and vendor contracts Write customer-facing content relevant and tailored to digital shopping Work directly with the Shipping and Receiving Administrator to cross-reference all shipping and receiving E-Commerce orders Customer service, answering all emails and phone calls directly related to online sales SEO and Keyword Optimization

Requirements & Qualifications: Associates Degree preferred Two years experience with E-Commerce Web/graphic design beneficial, but not required Proficient in Microsoft Office, particularly Excel and Word Ability to multi-task Self-starter High attention to detail Must be capable of typing competently Must pass background check Must be 18 years old

Physical Demands:

Regularly required to talk and hear Regularly required to use hands Regularly required to reach with hands and arms Regularly required to bend Regularly required to sit for long periods of time Specific vision abilities required for this job include: close vision, ability to adjust or focus Additional duties may be assigned and this job description may change without notice at the discretion of management.