Customer Care Representative
Job Description
Job Description Job Description Immediate W2 contract position available in Montgomery, AL. Estimated Duration:2 years Job Description:
Manages large volume of incoming phone calls. Generate sales leads. Identify and assess customers' needs to achieve satisfaction. Builds sustainable relationships and trust with customers through open and interactive communication. Provides accurate, valid, and complete customer information. Meets service team sales targets and call management quotas. Manages customer complaints. Provides appropriate solutions and alternatives. Follows up ensure resolution. Keep records of customer interactions. Files documents. Follows communication procedures, guidelines and policies. Company Description We provide supplemental employees to the region's most sought after power projects. We credit our success to the commitment we show to our job applicants. E Group Recruiters are here to make sure your job search experience is the best it can be. Our recruiters are experts in knowing what the client manager is looking for in a resume, what bill rate the market will bear, and how to make your application stand out among the rest. Our personal touch continues even after we've found the perfect job for you. All full-time employees are eligible to pay for full health and retirement benefits including BC/BS health and dental insurance, life and disability insurances, and 401K with an immediately vested match is available. We have a dedicated team to guide you through these benefits. Company Description We provide supplemental employees to the region's most sought after power projects. We credit our success to the commitment we show to our job applicants. E Group Recruiters are here to make sure your job search experience is the best it can be. Our recruiters are experts in knowing what the client manager is looking for in a resume, what bill rate the market will bear, and how to make your application stand out among the rest. Our personal touch continues even after we've found the perfect job for you. All full-time employees are eligible to pay for full health and retirement benefits including BC/BS health and dental insurance, life and disability insurances, and 401K with an immediately vested match is available. We have a dedicated team to guide you through these benefits.