Branch Manager - Pontiac
Job Description
Job Description Job Description Responsibilities can fluctuate day to day depending on need of the Department the percentages assigned to each duty is just an estimate.
· Maintain a highly motivated, well-trained staff, maintaining effective employee relations. · Evaluate the job performance of branch office staff to ensure quality of work and service to members. · Ensure compliance with internal controls. · Monitor and improve branch activity; including number of transactions, volume, errors, loan volume, teller and loan personal sales, and new accounts. · Manage the security and safety of the branch. Analyze and monitor security and safety policies and procedures on an on-going basis. Ensure that staff receives on-going training on security and robbery procedures. · Schedule adequate staff to ensure efficient branch operation. · Assist staff or members in solving complex problems. · Create and maintain a cross-selling environment within the branch. Train employees to maximize opportunities to sell products. · Waive check holds and overrides for par or dormancy. · Prepare and present Wednesday trainings and meetings with staff. · Perform surprise audits and track overages and shortages within the branch. · Provide appropriate and prompt coaching and counselling for employees. · Monitor and adjust employees’ time clock. · Monitor and order supplies for branch. · Performs other related duties and special projects as assigned.
POSITION QUALIFICATIONS
The requirements listed are representative of the knowledge, skills and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Skills/Physical Abilities: · Read reports and speak effectively to respond to questions from groups of employees, managers, members, and/or the general public. · Perform basic math skill and to use decimals to compute ratios and percents, and to draw and interpret graphs · Define problems, collect data, establish facts, and draw valid conclusions with several abstract and concrete variables. · 100% Bondable. · Good working knowledge of word processing software, spreadsheet software, e-mail software, use of the Internet and the ability to learn internal use software. · Lifting (up to 50 pounds), carrying, seeing (such as close, color and peripheral vision, depth perception, and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling, and reaching · Use of a telephone, cell phone, copy and fax machines, calculator, imaging equipment, postage meter, computer terminal, personal computer, related printers, and teleconferencing equipment. · May require regular travel by automobile between branches and occasional travel elsewhere. Company Description Michigan Legacy Credit Union, is a member owned, not-for-profit financial cooperative serving members who live, work, worship, attend school, or own a business in the State of Michigan! Michigan Legacy Credit Union is committed to providing quality financial services at a competitive price delivered in a professional and efficient manner, while keeping members and their needs first. For additional information on Michigan Legacy Credit Union visit: www.michiganlegacycu.org.
Company Description Michigan Legacy Credit Union, is a member owned, not-for-profit financial cooperative serving members who live, work, worship, attend school, or own a business in the State of Michigan! Michigan Legacy Credit Union is committed to providing quality financial services at a competitive price delivered in a professional and efficient manner, while keeping members and their needs first. For additional information on Michigan Legacy Credit Union visit: www.michiganlegacycu.org.