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Client Support Specialist jobs in New York

Work Life Balance

Senior Service Specialist MSW

MJHS New York, NY

Job Description Job Description Located in the heart of the community of Washington Heights in Northern Manhattan is a 705-bed rehabilitation and nursing care facility with a mission to provide quality care through diverse programs and services designed to support health and independence to individuals needing short-stay or long term inpatient care. Planning, arranging and coordinating services and resources to maximize the functional independence, and economic and social wellbeing of clients. Includes screening to identify appropriateness of service, assessment of client needs (and the needs of the client’s family when appropriate), care plan development, authorization or referral for services, and ongoing client/service monitoring. MSW or related Master’s degree (e.g. social services) preferred Case Management experience with home visits and knowledge of the elderly and benefits and entitlements Team player, good time management skills, good communication skills and computer skills

Immediate Start

Quality Review & Staff Education Specialist

MJHS New York, NY

Job Description Job Description The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms. Assessment Quality Review Specialist and Staff Educator is responsible for quality assurance, accuracy and overall integrity of the UAS-NY assessment data and visit documentation completed by core team nurses as well as, business partners’ nurses. This responsibility is fulfilled by performing assessment audits, identifying trends that require staff retraining, and implementing corrective action plans in collaboration with Clinical management staff. The position is also responsible for ongoing orientation, training and education of Assessment Nurses conducting UAS-NY assessments. He/She will participate in establishing educational modules for staff orientation and re-training. Position requires to travel as part of ongoing orientation, training and education, as well as to perform UAS-NY assessments on an as needed basis.Conduct Enrollment Visits follow up for HF nurses and business partners, including NTUC note completion, Visit Outcome Follow Up. Assist with completion of Deferral Calls, and Transfer Calls and notify appropriate parties of outcome. Maintain accurate productivity log of Enrollment processes follow-up. Prepare for RFS (Request for Service) and IDT (Interdisciplinary Team) meetings by conducting UAS-NY assessment review and relevant documentation conducted by core field staff and business partners to ensure correlation within the assessment and validation of Tasking Tool completion. Participate in RFS and IDT meetings, follow-ups with Assessment Nurses if documentations’ amendments are required. Identifies inconsistencies trends and provides suggestions for corrective action plan for identified assessment deficiencies to Field Assessment management. • Baccalaureate degree in nursing required • Master's degree in nursing, education or related field preferred • Minimum of two (2) years clinical experience required • Managed Care experience preferred • UAS-NY experience required • Requires a NYS Registered Nurse license and registration • Excellent analytical skills, interpretation of data • Strong critical thinking skills • Knowledge of Medicare and Medicaid regulations • Ability to set priorities and to handle multiple assignments • Working knowledge of audit techniques and methodologies • Working knowledge of State and Federal regulations • Travels to perform business partners training and clearance visits

Best Match

Client Support Specialist - New York, full-time, on-site

Whizz New York, NY

Position: CSR Specialist/Receptionist Location: New York, NY (On-site) WHIZZ is a leading provider of innovative transportation solutions for delivery riders. We are currently seeking a highly motivated and customer-focused CSR...

Posted 13 hours ago

Aging Services Specialist, Living in Place

Breaking Ground New York, NY

Aging Services Specialist, Living in Place 3-24 27th Ave, Astoria, NY 11102, USA Req #2861 Tuesday, January 14, 2025 ABOUT US: We believe that everyone deserves a home! Breaking Ground operates nearly...

Client Experience Specialist

SmartAsset New York, NY

About SmartAsset: SmartAsset is an online destination for consumer-focused financial information and advice that powers SmartAsset Advisor Marketing Platform (AMP), a national marketplace connecting consumers to financial...

Service Line Sales Specialist - BFSI - SPE

Cognizant New York, NY

Cognizant Technology Solutions is currently seeking a highly skilled Service Line Sales Specialist - BFSI who will be responsible for Business Development & solution Consulting in the areas of Software & Platform Engineering. Are you ready to be a change-maker? At Cognizant, we believe those who challenge the way they work today will lead the way tomorrow! Ability to work independently and remotely, with willingness travel for client engagements as needed. Responsibilities: · Forge relationships with VP/CXO decision makers across IT and business teams in the Financial Services, Fintech and Insurance domain · Map client organization, build outstanding relationships with new business units, and build a sales strategy for developing new business opportunities · Run end-to-end lead generation, sales, and RFI/RFP processes · Drive collective focus with multiple teams on larger multi service line deals · Drive revenue by prioritization, structuring, and leading digital engagements · Partner with practices and delivery organization to co-define and drive transformation strategy and service offerings across all areas of Software & Platform Engineering · Own and deliver on revenue and booking (Total Commercial Value) targets · Envision and build new opportunities within existing and new businesses · Lead financial and contract terms, negotiation, and outsourcing discussions · Help account leadership and delivery leadership by highlighting risks and issues related to the engagements · Develop and carry out Account Growth strategy and business plans for Software & Platform Engineering services. · Responsible for Sales, Business Development & Customer Relationship activities · Work in a matrix organization, enabling prospecting and other sales management goals. · Lead operations and maintain process and system hygiene to enable system oriented KPI’s and measurement. Required Skills/Qualifications: · 17+ years of demonstrated ability in consultative selling of software engineering and experience design services/solutions, including both custom developed and platform-based solutions. · 2+ years of Financial Services, Fintech and Insurance domain experience. · Proven ability to lead entire sales lifecycle from opportunity identification (focus on farming) to negotiation/contracting. · Capable of working with clients to envision, structure and specify solution requirements. Demonstrated ability to close deals ranging in size from $250K to $10M+ · 5+ years of experience in software development and implementation. · Strong knowledge of current industry trends and capabilities in software development, customer experience, and quality engineering fields. · Strong verbal and written communication skills. Proficient in structuring and editing presentations and proposals, demonstrating the use of both self-generated and colleague-provided content. · Self-drive, flexibility and ownership of objectives · Logical and structured approach to presenting opinions/views and interpretation of information. · Demonstrated ability to influence decisions makers and develop followership among colleagues and subordinates. Preferred Skills/Qualification: · Experience working on Large multi service line deals. · Background in Development & Testing methodologies Home office setup (network, phone, etc.) Our strength is built on our ability to work together. Our diverse backgrounds offer different perspectives and new ways of thinking. It encourages lively discussions, inspires thought leadership, and helps us build better solutions for our clients. We want someone who thrives in this setting and is inspired to craft meaningful solutions through true collaboration. If you are comfortable with ambiguity, excited by change, and excel through autonomy, we’d love to hear from you. Salary and Other Compensation: The annual salary for this position is between $160,000 to $185,000 depending on experience and other qualifications of the successful candidate. This position is also eligible for Cognizant’s discretionary annual incentive program, based on performance and subject to the terms of Cognizant’s applicable plans. Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements: Medical/Dental/Vision/Life Insurance Paid holidays plus Paid Time Off 401(k) plan and contributions Long-term/Short-term Disability Paid Parental Leave Employee Stock Purchase Plan Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law. #LI-FA1

Client Support Specialist - WeSuite

Valsoft Corporation White Plains, NY

WeSuite is seeking a full-time Client Support Representative to report to its Client Support Team in White Plains, NY.Job Responsibilities include: Answering Client support issues and working with cl

Client Solutions Specialist

Assured Environments New York, NY

Client Solutions Specialists are responsible for overseeing client and service relations during the evening portion of the working day. They maintain client relationships by responding to inquires and

Client Onboarding Specialist

CluneTech New York, NY

Sprintax, part of Clune Tech, is a web-based tax return preparation software that provides a number of tax related services to non-residents in the United States. We help thousands of international vi

Client Advisory Specialist

Neuberger Berman Group LLC New York, NY

As part of the newly created Client Advisory Specialist team, the Client Advisory Specialist will act as a multi-territory coordinator partnering with external field coverage, sales leadership, interm

Client Service Specialist

Workoo Technologies New York, NY

About the job Client Service Specialist Our ideal candidate must love interacting with people, have strong communication skills, be resourceful and proactive, possess proficient computer skills, and

IT Support Specialist

The New Jewish Home New York, NY

The Information Technology ( IT) Department of The New Jewish Home, located in the Uppfor a full time IT Support Specialist , to join our team. Job Summary: The role of an IT Support Specialist within

Support Specialist

Prepared New York, NY

About PreparedEmergency centers, vital to our society, are often constrained by technology that dates back to the landline era. This presents a stark contrast to our current smartphone-centric, social

Client Support Specialist - New York, full-time, on-site

WHIZZ Brooklyn, NY

Customer Service RepresentativePosition: Customer Service RepresentativeLocation: On site, NYAre you ready to embark on a rewarding career with Whizz, a trailblazer in cutting-edge transportation solu

IT Support Specialist

Zefr, Inc New York, NY

What we do: Zefr is the leading data company enabling responsible marketing in walled garden environments. Zefr's solutions empower brands to manage their content adjacency on scaled platforms such as

IT Support Specialist

Qrypt New York, NY

Qrypt's mission is to protect the world's data and restore privacy. Qrypt hardens cybersecurity and future-proofs encryption against quantum attacks by eliminating key transmission. Qrypt's unique tec

Client Support Specialist - Work From Home

Grow Therapy New Brunswick, New Jersey

Up to $51,945 per year / Benefits - As a Client Support Specialist at Grow Therapy, you will: Provide exceptional customer service to clients via phone, email, and live chat; Troubleshoot and resolve technical issues with the company's software platform; Maintain accurate and detailed records of all

Work Life Balance

Client Support Specialist

Stevens Institute of Technology Hoboken, NJ

Support Specialist, Client Support, Specialist, Education, Business Services, Support

Client Trainer – Retirement Software Support Specialist

Wolters Kluwer N.V. New York, NY

You will work within the General Support and Documents Team and assist with all aspects of the ftwilliam.com: Portal, 5500 s, 1099 s, ACA, IRS Forms, Document, software modules. You will report to the

Client Support Specialist, Employee Health & Benefits

Marsh & McLennan Companies, Inc. Saddle Brook, NJ

Client Support Specialist, Employee Health Benefits. Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary peo

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Client Support Specialist jobs in New York

Work Life Balance

Senior Service Specialist MSW

MJHS New York, NY

Immediate Start

Quality Review & Staff Education Specialist

MJHS New York, NY

Best Match

Client Support Specialist - New York, full-time, on-site

Whizz New York, NY

Posted 13 hours ago

Aging Services Specialist, Living in Place

Breaking Ground New York, NY

Client Experience Specialist

SmartAsset New York, NY

Service Line Sales Specialist - BFSI - SPE

Cognizant New York, NY

Client Support Specialist - WeSuite

Valsoft Corporation White Plains, NY

WeSuite is seeking a full-time Client Support Representative to report to its Client Support Team in White Plains, NY.Job Responsibilities include: Answering Client support issues and working with cl

Client Solutions Specialist

Assured Environments New York, NY

Client Onboarding Specialist

CluneTech New York, NY

Client Advisory Specialist

Neuberger Berman Group LLC New York, NY

Client Service Specialist

Workoo Technologies New York, NY

About the job Client Service Specialist Our ideal candidate must love interacting with people, have strong communication skills, be resourceful and proactive, possess proficient computer skills, and

IT Support Specialist

The New Jewish Home New York, NY

Support Specialist

Prepared New York, NY

Client Support Specialist - New York, full-time, on-site

WHIZZ Brooklyn, NY

IT Support Specialist

Zefr, Inc New York, NY

IT Support Specialist

Qrypt New York, NY

Client Support Specialist - Work From Home

Grow Therapy New Brunswick, New Jersey

Work Life Balance

Client Support Specialist

Stevens Institute of Technology Hoboken, NJ

Support Specialist, Client Support, Specialist, Education, Business Services, Support

Client Trainer – Retirement Software Support Specialist

Wolters Kluwer N.V. New York, NY

Client Support Specialist, Employee Health & Benefits

Marsh & McLennan Companies, Inc. Saddle Brook, NJ

Client Support Specialist, Employee Health Benefits. Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesnt happen overnight. Its a result of hard work by extraordinary peo