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Customer Support Specialist jobs in Columbus

Immediate Start

Medical Support Specialist

Biolife Plasma Services COLUMBUS, Georgia

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use . I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About BioLife Plasma Services  Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations.  BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.  About the role:  Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).  How you will contribute  You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).  You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities.  You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility.  You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.  You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.  You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs.  What you bring to Takeda:  High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements  Currently licensed or certified in the state where responsibilities will be assigned: LPN or LVN Current Cardiopulmonary Resuscitation (CPR) and AED certification  Fulfill state requirements (in state of licensure) for basic IV therapy  Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist  Two years in a clinical or hospital setting  What Takeda can offer you:  Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases.   At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include medical/dental, paid time off and retirement benefits, all in a fast-paced, friendly environment.  More about us:  At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.  Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.  BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. W e are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - GA - Columbus U.S. Hourly Wage Range: $22.69 - $31.20 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained , certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.   The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based e mployees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - GA - Columbus Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No

Best Match

Medical Support Specialist

Biolife Plasma Services Columbus, GA

Job Description By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About BioLife Plasma Services  Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations.  BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.  About the role:  Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).  How you will contribute  You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).  You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities.  You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility.  You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.  You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.  You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs.  What you bring to Takeda:  High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements  Currently licensed or certified in the state where responsibilities will be assigned: LPN or LVN Current Cardiopulmonary Resuscitation (CPR) and AED certification  Fulfill state requirements (in state of licensure) for basic IV therapy  Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist  Two years in a clinical or hospital setting  What Takeda can offer you:  Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases.   At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include medical/dental, paid time off and retirement benefits, all in a fast-paced, friendly environment.  More about us:  At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.  Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.  BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - GA - Columbus U.S. Hourly Wage Range: $22.69 - $31.20 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - GA - Columbus Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No

Best Match

Spectrum Account Specialist

SPECTRUM Columbus, Ohio

Ready to guide government and education clients through the selection of fiber-based networking and managed solutions? You can do that. Do you want to prospect daily to generate opportunities and build a funnel? As a Strategic Account Specialist at Spectrum Enterprise, you can do that. Spectrum Enterprise provides modern enterprise technology solutions that meet the unique needs of some of the country’s biggest brands. If you’re looking to build your most successful career, support client growth and work alongside intelligent, driven professionals, you can do that. We're ready to go all in on your future and create an engaging environment. BE PART OF THE CONNECTION You partner with government, K-12 and university clients and highlight how our telecommunications products can resolve their complex technology needs. After completing our award-winning training, you provide dedicated account management and proactively pursue new clients using email campaigns, cold calling, discovery calls, appointment setting and client presentations. WHAT OUR STRATEGIC ACCOUNT SPECIALISTS ENJOY MOST Complete our 12-week paid sales training that won a Brandon Hall Group gold award for excellence in Best Advance in Sales Enablement and Performance Tools. Travel and consult with established and prospective clients to develop product solutions. Navigate government and education procurement processes to set up successful sales. Deliver product proposals and presentations to decision-makers and conduct negotiations. Travel to client sites to manage field sales activities. Identify target markets, industries and contacts to expand product portfolio. Encourage client retention through coordinated efforts with multiple internal teams. WHAT YOU'LL BRING TO SPECTRUM ENTERPRISE Required Qualifications Experience: Three or more years of sales experience as a proven sales performer; Three or more years of outside telecommunications-related sales experience. Education: High school diploma or equivalent. Skills: Network building, negotiation, closing and interpersonal English communication skills. Abilities: Quick learner, deadline-driven and the ability to multitask. Travel : Availability to travel to and from assigned territories and company facilities. Valid driver’s license. Preferred Qualifications Two or more years of experience in B2B sales selling data, voice, cloud or video solutions. Bachelor’s degree in a related field. Experience working with state and local government or education. SPECTRUM CONNECTS YOU TO MORE Embracing Diversity: A culture of excellence that celebrates diversity, innovative thinking and dedication to exceeding client expectations. Learning Culture: Company support in obtaining technical certifications. Dynamic Growth: Paid training and clearly defined paths to advance within the company. Total Rewards: Comprehensive benefits that encourage a work-life balance. Apply now, connect a friend to this opportunity or sign up for job alerts! #LI-DP4 SCM220 2024-45468 2024 Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life. A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more. Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.

Strategic Account Specialist - SLED, Spectrum Enterprise

SPECTRUM Columbus, Ohio

Medical Support Specialist

Biolife Plasma Services Columbus, Georgia

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About BioLife Plasma Services  Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations.  BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.  About the role:  Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).  How you will contribute  You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).  You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities.  You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility.  You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.  You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.  You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs.  What you bring to Takeda:  High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements  Currently licensed or certified in the state where responsibilities will be assigned: LPN or LVN Current Cardiopulmonary Resuscitation (CPR) and AED certification  Fulfill state requirements (in state of licensure) for basic IV therapy  Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist  Two years in a clinical or hospital setting  What Takeda can offer you:  Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases.   At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include medical/dental, paid time off and retirement benefits, all in a fast-paced, friendly environment.  More about us:  At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.  Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.  BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - GA - Columbus U.S. Hourly Wage Range: $22.69 - $31.20 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - GA - Columbus Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No

Posted 6 hours ago

Client Service Specialist

Spectrum Columbus, OH

Ready to guide a healthcare vertical sales program while managing a team of high-performing sales representatives? You can do that. Do you want to develop extensive...

Purchasing Specialist - 92F Petroleum Supply Specialist

U.S. Army Columbus, OH

ELIGIBLE FOR UP TO A $16K SIGNING BONUS. Talk to your recruiter for details. Job Overview: As a Petroleum Supply Specialist, you'll supply the Army with the fuel it needs to maintain a state of readiness at all times. You'll...

Support Specialist

ICONMA Dublin, OH

Our Client, a Clinical company, is looking for a Support Specialist for their Dublin, OH location. Responsibilities: Programs and Solutions Experience manages the enterprise's portfoli

Assessment Specialist

Columbus Springs - East Columbus, OH

Overview: Assessment Specialist 7pm-7am Columbus Springs East , part of Lifepoint Behavioral Health, nationally known healthcare organization with diversified delivery network with facilities from coast to coast, seeks passionate, patient-centric, and goal-oriented team members to join our team. We specialize in compassionate behavioral health services, including crisis stabilization, inpatient care, and outpatient treatment for acute mental health and substance use treatment. Our philosophy is built on a psychosocial model of care to decrease suicide rates, decrease addiction-related deaths, reverse the decline in life expectancy, and improve productivity in the communities we serve. We offer a collaborative work environment, competitive compensation, and flexible scheduling so you can focus on what really matters–providing quality patient care. Join our team in Columbus, OH , to build a career that touches lives. Benefits Affordable medical, dental and vision plans provided to meet the needs of full employees and their families Up to 16 days of PTO for full time employees 6 paid holidays for full time employees Tuition reimbursement 401(k) retirement plan Flexible spending and health savings accounts UKG Wallet - We've partnered with UKG Wallet, a voluntary Earned Wage Access benefit, to offer employees access to their pay on their own schedule Position Details: What you will do in this role: Receives inquiry calls and assists the caller with scheduling a face-to-face assessment or triage to the appropriate community referral. Assesses or ensures assessment by a qualified mental health professional of patients who present for assessment. Screens for medical and behavioral emergency conditions. Performs a comprehensive assessment and quality therapeutic care to patients seeking treatment of substance abuse, dual diagnosis or psychiatric or emotional disorders; coordinates with the clinical team/on-call physician to ensure these needs are met either at the facility or other appropriate community provider. Interprets treatment to patient and family to help reduce fear and other attitudes obstructing acceptance of care and continuation of treatment. Completes the administrative processes of admission and precertification of care with external payers, as necessary. Qualifications: Qualifications: Bachelor’s Degree in Social Work or counseling and relevant licensure (LSW, LISW, LPC, LPCC, MFT, IMFT, RN) Valid driver’s license and a favorable Motor Vehicle Report (MVR), along with proof of insurance when using own auto. Ability to meet typing keyboard expectations. CPR and CPI certified within 30 days. Prior experience in a psychiatric healthcare facility working with adult and geriatric patients preferred. Must have strong clinical assessment skills.

Call Center Customer Support Specialist - Old Town, Columbus Branch

First Peoples Bank of Tennessee Columbus, GA

Department: Operations - Old Town, Columbus Department Head: Operations Manager Reports To: Operations Manager Summary: This position is primarily responsible for handling a variety of inbound customer service calls in a prompt and courteous manner. Resolves customer questions and problems for accounts, payments, products, and services. Cross sells and informs customers about products and solutions they may not be aware of or currently using. THIS IS AN IN-PERSON POSITION. THIS IS NOT A REMOTE POSITION. Specific Job Functions: Receives customer telephone and online requests and questions in an efficient and professional manner. Completes research in various systems and resolves errors or discrepancies. Demonstrates knowledge and confidence when discussing the bank's products with new and existing customers and embraces the bank's methodology when describing Kasasa accounts by consistently adhering to 'FRAN' protocol. Adheres to company policies and procedures for identifying callers to ensure information is only disclosed to parties who should have access. Performs basic maintenance functions on accounts and within varying systems as needed. Ability to be trained and fully understand the different bank systems including but not limited to Bancpac, ImageCentre, eVue, OLB and Web Admin, Customer Service Tool, Intercept, Allworx, Converge, CCX and RDC systems, DocuSign, FDM, FRM, and others as assigned. Demonstrates accuracy and thoroughness and display commitment to excellence by looking for ways to improve and promote quality. Applies feedback to improve performance. Able to identify problems in a timely manner and be able to problem solve independently. Must be able to gather and analyze information skillfully and resolve problem in early stages. Becomes familiar with all bank staff and branches to transfer calls efficiently and accurately to appropriate personnel as needed. Meets productivity standards and complete work in a timely manner. Communicates and interacts well with First Peoples Bank associates, customers, other banks and vendors. Be able to escalate issues as needed to supervisor for further assistance as needed. Assist other areas of Operations as time permits to include but not limited to wire transfers, internal transfers, assisting with ACH origination, and processing incoming and outgoing mail. Completes assigned training and seeks additional opportunities to improve skills in both regulatory and compliance knowledge, software and systems, and interpersonal skills. Adheres to all federal and state regulatory requirements as required by law. Equipment Used: Must be able to efficiently operate a computer, fax machine, scanner, copier, printer, telephone headset, complex phone system, and other office equipment. Supervisory Responsibilities: This position has no supervisory responsibilities. Work Environment: This position operates in the Old Town Branch on Monday through Friday. This position may operate in a different location on scheduled Saturdays. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This position requires the ability to sit at a desk for extended periods of time, reach, bend, walk or maneuver around the bank and occasionally lift up to 15 pounds. Position Type/Expected Hours of Work: This is a full-time position. Typical days and hours of work are - Monday-Friday from 8:30 am to 5:00 pm; Saturdays 8:30 am to 12:00 pm. Call Center Staff will typically alternate Wednesday and Saturday each week. Travel: No travel is expected for this position, with the exclusion of occasional training opportunities and staff meetings. Qualifications: Minimum of 1 year of job-related experience. Proven problem-solving skills and the ability to work well under supervision. Excellent verbal, written and interpersonal communication skills required. Must be proficient with Microsoft office programs such as Outlook, Word, and Excel. Ability to work with all levels of management under pressure and strict deadlines. A strong commitment to a team culture and positive attitude is required. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Additionally, duties, responsibilities, activities, and work hours are subject to change.

Behavior Support Specialist

ViaQuest Columbus, OH

Behavior Support Specialist/ Youth Full Time $21 per hour Full Time Job Description The Behavior Support Specialist will work with youths who have behavioral challenges and provide support to help them achieve their goals. The specialist will work with a team of professionals to develop and implement behavior support plans, provide training to staff and caregivers, and monitor progress. Responsibilities Conduct functional behavior assessments Develop and implement behavior support plans Provide training to staff and caregivers on behavior management strategies Monitor progress and make adjustments to behavior support plans as needed Collaborate with other professionals, such as therapists and social workers, to provide comprehensive support Document and maintain accurate records of services provided Attend meetings and provide updates on progress Requirements Bachelor's degree in psychology, social work, or related field Experience working with individuals with behavioral challenges Knowledge of behavior management strategies and techniques Excellent communication and interpersonal skills Ability to work independently and as part of a team Strong organizational and time management skills Valid driver's license and reliable transportation

Posted 9 hours ago

Work Life Balance

Vaccine Sales Specialist

Syneos Health/ inVentiv Health Commercial LLC Columbus, OH

Description You have what it takes: a competitive drive coupled with exceptional sales ability. In this role, you will be an integral part of a sales team developing and managing an assigned territory. You will have the opportunity to become a part of a fast-paced and challenging environment where our compassion and dedication drive us to meet the unique needs and goals of our clients. You will: Achieve and/or exceed targeted sales goals in an assigned territory by developing, implementing and executing an integrated territory business plan encompassing key accounts with the goal of maximizing sales. Identify key influencers and achieve designated customer interaction expectations with a focus on top target customers. Plan andorganize activities to ensure regular and consistent coverage of the territory according to a plan of action. Essential Requirements: Bachelor's degree 1+ years of Business-to-business sales experience or early career with Internship experience and/or sales degree is highly preferred Ability to learn, apply, & communicate products & disease states over time Ability to travel overnight based on territory needs Desired Requirements : Proven track record of success in exceeding sales results Strong technical and analytical skills, leveraging data, tools, and applications to meet business objectives At Syneos Health, we are dedicated to building a diverse, inclusive and authentic workplace. If your past experience doesn't align perfectly, we encourage you to apply anyway. At times, we will consider transferable skills from previous roles. We also encourage you to join our Talent Network to stay connected to additional career opportunities. Why Syneos Health? Here, the work is challenging, and the pace is exhilarating. By joining one of our commercial teams, you're empowered to succeed with the support, resources, and autonomy that you need. The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities. Syneos Health has launched more sales teams in the last 5 years across all major therapeutic areas than the top 25 pharma companies combined. Join our game-changing, global company dedicated to creating better, smarter, faster ways to get biopharmaceutical therapies to patients. Experience the thrill of knowing that your everyday efforts are contributing to improving patients' lives around the world. Work Here Matters Everywhere | How are you inspired to change lives? Syneos Health companies are affirmative action/equal opportunity employers (Minorities/Females/Veterans/Disabled) Syneos Health has a voluntary COVID-19 vaccination policy. We strongly encourage all employees to be fully vaccinated. Additionally, certain local governments or Syneos Health customers may have vaccine requirements that apply to some of our employees. These employees are required to submit proof of vaccination to Syneos Health and maintain compliance with these requirements. At Syneos Health, we believe in providing an environment and culture in which Our People can thrive, develop and advance. We reward and recognize our people by providing valuable benefits and a quality-of-life balance. The benefits for this position will include a competitive compensation package, Health benefits to include Medical, Dental and Vision, Company match 401k, flexible paid time off (PTO) and sick time. Because certain states and municipalities have regulated paid sick time requirements, eligibility for paid sick time may vary depending on where you work. Syneos Health complies with all applicable federal, state, and municipal paid sick time requirements. 400003816

Posted 9 hours ago

Digital Sales Specialist

Sonepar USA Columbus, OH

Your career grows here. Springfield Electric is a brand owned by Sonepar and is a leader in electrical distribution. We continue to grow our brands throughout the Midwest, including locations in Illinois, Indiana, Iowa, Ohio, Kentucky and Missouri. As part of Sonepar, the worldwide leader in electrical distribution, we have a global reach that allows us to offer excellent benefits and develop innovative solutions, while maintaining our strong local roots and close-knit culture. We empower our associates to contribute to our success by adopting the adapt, dare, learn mindset-- adapt to new situations and people, dare to appropriately challenge the status quo, and learn from others and our own experiences. We are looking for an energetic individual to join our opco Corporate Marketing team and help us be the Midwest Omnichannel Leader in Electric Distribution! This role supports our customer-facing digital platforms including website, mobile app, and the value-added Digital Job Center. Additionally, this role supports growing competencies and enhanced training with our internal sales teams as they continue to align the customers business needs to efficiency tools. This position will report to the opco Vice-President of Marketing and Digital Strategies. This position will cover the East opco territory which includes Ohio, Kentucky, and Indiana. The ideal base location would be in Columbus, OH or Dayton, OH but can reside in any of the branch locations within the territory. Initial onboarding and training would take place in our Corporate office in Springfield, IL as well as other branch locations within Illinois and Missouri. How you will contribute: Digital Development and Training Understand the functionality and continually evolve/maintain the knowledge of all digital support platforms/solutions including but not limited to websites, apps, estimating software integrations, accounting QuickBooks integrations, EDI, and custom integration options. Support and continually evolve digital roadmap for website and other platforms by providing continual customer feedback for improvements. Resolve digital products or service problems by clarifying customer feedback/complaints determining root cause of the problem, selecting and explaining the best solution, expedite correction or adjustment, and following up to ensure resolution. Serve as backup to the Digital Operations Specialist. Provide monthly updates and reporting on status of target account roadmap and adoption. Responsible for internal sales/branch training in Springfield Electric digital platforms. Support documentation library recorded or live web trainings, in-person one-one-one trainings, and other options with a goal to increase competencies for all internal associates. Onboard new associates based on position and in coordination with the branch supervisor or Corporate training initiatives. Customer Development Develop an understanding of the customer business systems, potential customer journey/unique processes, and align Springfield Electric digital solutions to their business systems. Support customer use digital solutions to become more efficient in their day-to-day activities by understanding and articulating the potential ROI to the customer. Use data and branch sales teams account knowledge to identify target accounts for potential digital adoption. Provide ongoing follow-up and feedback through the customer adoption journey. Provide feedback and support to digital marketing solutions including customer opportunities and potential campaign suggestions by customer segment. Work alongside Marketing and Digital teams to continue to evolve content, solutions, and services that align with branch initiatives. What you bring: Bachelor's degree in business related field, 2 or more years in Marketing or customer-facing sales experience, 1 or more years in event management or training experience. Ability to travel up to 85% of the time. Proven track record in sales in a commission-based role. Ability to demonstrate ownership of sales cycle from product ground to closing the sale. Ability to work independently and with little supervision. Excellent organizational, analytical, interpersonal, written, and oral communication skills. Proficient in Microsoft Office Suite. Familiarity with marketing automation tools such as Wrike, Salesforce Marketing Cloud, etc. Creativity and ability to synthesize large amounts of data into actionable information. Process basic technical expertise to communication with marketing, digital, and development teams. Deep knowledge and training of web platforms and Eclipse functions/areas that support digital integrations/customer profile setup. What we offer: Medical, dental, and vision insurance plus employer paid short term and long-term disability and life insurance. Paid time off and paid holidays Tuition reimbursement and employee development. Employee Discount on products Who we are: We're the world's number one distributor of electrical products, solutions and related services. Springfield Electric is owned by Sonepar, a global company with over 450 locations nationwide. Whether you grow at one of our local Opcos or at one in another region, we want you to grow with us! All associates are regularly trained and we value promoting from within when possible. Our Competitive Benefits? 401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Vacation, Paid Sick, Paid Personal, Paid Holidays, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, Life Insurance and a Definitive Career Path. About Springfield Electric Since 1929, Springfield Electric has focused on providing value to each customer throughout the electrical supply chain. The company has strategically expanded to include distribution centers throughout the Midwest, including Illinois, Indiana, Iowa, and Missouri, to better serve all customers locally and internationally. Today, Springfield Electric strives to continue the legacy of delivering exceptional customer service and value to the markets we serve. As a part of Sonepar, a worldwide leader in electrical distribution, we have a global reach that allows us to offer excellent benefits and develop innovative solutions, while maintaining our strong local roots and close-knit culture. Stay up to date with Springfield Electric, follow us onFacebook and LinkedIn. Equal Employment Opportunity Statement Sonepar is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law. Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call or email . EEO is the Law Applicants and employees are protected under Federal law from discrimination. To learn more, Click here. Pay Transparency Non-Discrimination Provision Sonepar follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here.

Posted 9 hours ago

Neuroscience Sales Specialist- Birmingham South, AL NSO

Amplity Health Columbus, GA

Join Amplity, the full-service go-to partner of biopharma companies that delivers flexible + specialized medical + commercial services. No matter where a drug is in its lifecycle, we scale with ease to maximize resources + improve impact for all our clients. Through strategic partnerships + deep therapeutic expertise, Amplity transforms how breakthrough treatments reach the people who need them. Intra-Cellular Therapies Inc. is a publicly traded biopharmaceutical company headquartered in New York City. Founded in 2002 on Nobel-prize winning research, we launched our first commercial product in CNS in 2020 and received approval for an expanded indication in 2021. We have a strong pipeline with projects in preclinical development stage through Phase III. We celebrate science, welcome curiosity, expect collaboration and demand integrity and respect in all we do, create and deliver. The Neuroscience Sales Specialist has overall responsibility for meeting or exceeding sales expectations within their assigned geographies in an ethical and compliant manner. The sales specialist is responsible for understanding and identifying customer needs, aligning marketing resources and supporting pull-through activities. They are also accountable for embodying and communicating Intra-Cellular's corporate vision of improving the lives of patients suffering from neuropsychiatric disorders. TheNeuroscience Sales Specialist will develop superior product and disease state knowledge that allows them to compliantly engage in in-depth clinical dialogue with healthcare professionals. Additionally, they will have responsibility for the creation of local strategic and tactical plans, differential resource allocation, and accountability for effective application of budget and expense management within their assigned territory. We are looking for sales professionals who have a passion for patients, tenacity for results, ability to adapt and evolve, entrepreneurial thirst for working in an energizing and winning culture. Job Responsibilities Following compliance guidelines, drives sales performance to ensure sales forecasts are met or exceeded within assigned territory by calling on HCP offices and Mental Health Community Centers both in-person and virtually. Effectively uses assigned budgets to achieve territory objectives. Customizes discussions and client interactions based on customer's needs in a compliant and ethical manner Maintains current understanding of local market, practice structures, evolving customers, and key influencers. Routinely shares such information with relevant internal Intra-Cellular stakeholders. Provides input into resource allocation decisions across customers/region. Identifies and selects programs/resources available and appropriate for each customer, practice, and/or system. Works with Regional Business Manager and key stakeholders to develop a local business plan that ensures achievement of all business objectives. Capitalizes on formulary approvals and other business opportunities through effective implementation of the strategic plan. Collaborates with other Neuroscience Sales Specialists on common objectives and sharing of best practices. Accountable for providing timely and accurate administrative management of work hours, sales call data, customer objectives, communication responses, synchronization, sample and expense reporting. Effectively inform and build a business plan based on depth and breadth of customer business needs, resources and products. Complete all company and job-related training as assigned within the required timelines. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Job Requirements 2+ years of previous sales experience in pharmaceuticals, biologics, or medical device sales required; 3+ years of sales experience in specialty pharmaceuticals preferred Launch, antipsychotic, and/or bi-polar sales experience highly preferred. Must have Bachelor's degree from an accredited college or university as well as a valid driver's license and safe driving record. Must have strong desire and passion for improving the lives of patients and their caregivers. Ideal candidate emulates patient-centricity. Must act with high integrity and always in accordance with the Company's Compliance policies and procedures. Must have strong sense of self-motivation, initiative, and entrepreneurial thirst, excellent decision-making judgment, strong teaming/collaboration and cross-functional skills A proven track record of success in learning and adapting to an evolving environment such as Covid-19 in order to overcome obstacles and challenges Must have ability to be agile and adapt to the changing telemedicine/virtual environment. Ability to analyze data/metrics to assess progress against objectives as well as diagnose performance issues and identify new opportunities. Experience establishing new customer relationships and communicating technical information to a diverse customer audience. Work hours may include meetings scheduled outside of normal working hours. Territories may require some overnight travel depending on geography. Some domestic travel to corporate headquarters, training and sales meetings will also be required on a periodic basis. Must be able to perform all essential functions of the position, with or without reasonable accommodation Intra-Cellular Therapies is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, disability or any other legally protected status. Neuroscience Sales Specialist Base Salary range $100K - $150K About Us Amplity powers biopharma innovation through expert-led teams that deliver. Whether you knew us in the 80's as Physician Detailing Inc., or in the 00's as part of Publicis Health , the companies that came together in 2019 to form Amplity have delivered contract medical, commercial + communications excellence for 40+ years. Our people-driven, tech-enabled DNA fuels everything we do.Our professionals understand the pharmaceutical industry from the inside out. With a deep grasp on product lifecycles, marketing hurdles, operational nuances + the complex needs of providers and patients, we help our clients launch products + operate smoothly with precision - across all business shapes, sizes + specialties. We are on a mission to improve patient outcomes through executional excellence - enabling our partners in pharma to thrive in turn. At Amplity, we are allies in excellence. And we do it quicker, better, nicer than anyone else. Our Diversity Policy We encourage and support equal employment opportunities for all associates and applicants for employment without regard to sex, race, color, religion, national origin, age, disability, marital status, sexual orientation or veteran status. Employment decisions are evaluated on the basis of an individual's skills, knowledge, abilities, job performance and other qualifications. In addition, Amplity Health maintains policies and procedures designed to comply with applicable federal, state and local laws governing non-discrimination in employment in every location in which Amplity Health has facilities.

DFR - Eligibility Specialist Working Lead (R8)

DFR llc Columbus, IN

Overview: THIS POSITION IS LOCATED IN BROWN, BARTHOLOMEW, DECATUR, JACKSON, JENNINGS, RIPLEY, DEARBORN, OHIO (the primary location for this individual will be dependent upon the candidate selected) Knowledge Services has an opportunity with the FSSA/Division of Family Resources as an Eligibility Specialist Working Lead. This position is responsible for mentoring the Eligibility Specialists that are assisting Indiana residents who are applying and/or receiving public assistance. The Eligibility Specialist Working Lead will act as a liaison between Knowledge Services, DFR Management, and the Eligibility Specialist. The ideal candidate will be highly organized and have the ability to work collaboratively with current Eligibility Specialists. A current understanding of Eligibility Specialist job duties and expectations is essential. Knowledge Services, established in 1994 and headquartered in Indianapolis IN, is a certified woman-owned (WBE) professional services organization with over 1500 employees located in offices throughout North America. Founded by Julie Bielawski, CEO, Guidesoft, Inc. DBA Knowledge Services is an industry leader in Managed Service Programs (MSP), Employer of Record / Payrolling Services, National Recruitment, and Staffing Services. We provide outstanding services to major organizations in various industries, including; IT, Healthcare, Entertainment, Media, Federal and State Governments, Public Utilities, Telecom, Manufacturing, and more. As such, Knowledge Services is committed to providing growth opportunities in our company, in each team member, and in our relationships. We believe titles do not define a person but provide a framework for each persons endless potential. Our focus on improving our team, product, and processes drive us every day. We are guided by our four Pillars that set the foundation of who we are and how we conduct business: Knowledge, Integrity, Innovation, and Service. Responsibilities: Mentor Eligibility Specialists staff Travel to DFR offices within the Region as scheduled/needed (daily/weekly travel) Support and coach ALL Eligibility Specialist staff Ensure policies and procedures are followed as instructed by DFR Local Office Management Instruct and implement procedural changes from management Submit daily and weekly reporting of activities conducted while assisting Eligibility Specialist staff Provides further direction and ongoing training to Eligibility Specialist staff Provide training support for case reviews for Eligibility Specialist staff Provide coaching for QA scorecards Production support provided as needed Qualifications: Eligibility Specialist experience is required Highly organized and analytical Able to provide clear and concise direction Leadership skills Patience in working with others Strong written and verbal skills Solid computer skills, including Word, Excel, and Outlook Independent worker who is a self-starter Strong customer service background Prefer a Bachelor or Associate degrees in Counseling or Social Services, but High School Diploma or GED required 2 years experience is desired This position is one where you can make an immediate impact on your community and those that work as an Eligibility Specialist. You will be provided ongoing training to give you the skills to be successful in this role. If you are looking for a position that could be the next step in your career, apply now for immediate consideration. Physical Requirements: Job frequently requires sitting, handling objects with hands. Job occasionally requires standing, walking, reaching, talking, hearing, and lifting up to 25 pounds. Vision requirements: Ability to see information in print and/or electronically. Location : The primary location for this individual will be dependent upon candidate selection, but the Working Lead will make office visits as assigned. Knowledge Services is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Knowledge Services does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. People with disabilities, veterans, and military families are encouraged to apply. INDDFR

Math Specialist

Outlier AI Columbus, OH

Job Description Outlier helps the worlds most innovative companies improve their AI models by providing human feedback. Are you an experiencedMath Expertwho would like to lend your expertise to train AI models?About the opportunity:Outlier is looking for talented Math Experts to help train generative artificial intelligence modelsThis freelance opportunity is remote and hours are flexible, so you can work whenever is best for youYou may contribute your expertise byAssessing the factuality and relevance of domain-specific text produced by AI modelsCrafting and answering questions related to MathEvaluating and ranking domain-specific responses generated by AI modelsExamples of desirable expertise:A Master's or higher degree inMathor a related subjectExperience working as a Math professionalAbility to write clearly about concepts related toMathin fluent EnglishPayment:Currently, pay rates for core project work by Mathexperts range from $30 to $50 per hour USD.Rates vary based on expertise, skills assessment, location, project need, and other factors. For example, higher rates may be offered to PhDs. For non-core work, such as during initial project onboarding or project overtime phases, lower rates may apply. Certain projects offer incentive payments. Please review the payment terms for each project.

Clinical - Resource Specialist

Axelon Services Corporation Columbus, OH

Location: This is a Field worker role, but majority remote work. Columbus/Central region area highly preferred SHIFT: Mon - Fri 8am - 4:30 PM (30 min lunch break) Duration: The contract has been c

🚀 Columbus's Top Customer Support Specialist Needed!

Columbus

Discover top opportunities in Customer Support Specialist near Columbus. Apply now and take the next step in your career. Start today and find the perfect match for your skills.

Customer Support Specialist

Swipe Say Easy Columbus, OH

Join Our Team as a Customer Support Specialist and Help Us Excel! Are you a tech-savvy professional who enjoys solving problems and helping others? We are currently seeking a Customer Support Specialist to provide top-tier support to our customers. This is an exciting opportunity to utilize your technical skills and contribute to customer satisfaction. Responsibilities Respond to customer inquiries and technical issues promptly Guide customers through troubleshooting steps and solutions Maintain and update customer support documentation Collaborate with cross-functional teams to improve products and services Participate in career development workshops and training Travel opportunities to assist clients across the US Identify patterns in customer feedback to suggest improvements Qualifications Strong understanding of technical concepts and troubleshooting Excellent verbal and written communication skills Proficiency with support software and CRM tools Ability to work independently and as part of a team High school diploma; degree in IT or related field is a plus Experience in customer support or technical assistance roles preferred Become an essential part of our customer support team. Apply now! Seniority level Entry level Employment type Full-time Job function Marketing Industries Business Consulting and Services #J-18808-Ljbffr

Remote Customer Support Specialist – Hotel Reservations

Navigate New Horizons Columbus, GA

Are you ready to launch a rewarding career in travel? If you love helping people and have a knack for providing exceptional customer support, this opportunity is perfect for you! Join our team as a Remote Customer Support Specialist – Hotel Reservations , where you’ll assist clients in booking their ideal accommodations—all from the comfort of your home. About Us We are a part of an award-winning travel organization with over 70 years of experience. This is a 1099 business opportunity designed to give you the tools, training, and flexibility to succeed. With comprehensive resources and cutting-edge technology, we empower you to deliver outstanding service while building a career in the travel industry. Why Join Our Team? Comprehensive Training: Receive expert training to master the skills required for seamless hotel reservations and exceptional customer support. Work from Home Flexibility: Set your own schedule and enjoy the freedom of remote work, whether you’re looking for part-time or full-time opportunities. Innovative Booking Tools: Use advanced software to secure the best rates and provide clients with personalized options for their stays. Travel Discounts & Perks: Enjoy exclusive travel benefits, including discounts on accommodations, flights, and packages for your personal adventures. Generous Earning Potential: Maximize your income with our commission-based structure—the more bookings you complete, the more you earn! Your Role Assist clients in finding and booking accommodations that match their preferences and budget. Provide professional and friendly customer support via email, chat, or phone. Address client inquiries, resolve booking issues, and ensure a seamless experience. Stay informed about hotel offerings, promotions, and industry trends. Maintain accurate records of interactions and transactions. Who Can Apply? This opportunity is open to individuals in the following countries: Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, France, Germany, Grenada, Guatemala, Honduras, Italy, Mexico, Netherlands, New Zealand, Nicaragua, Panama, Peru, Saint Kitts & Nevis, Saint Lucia, Spain, Trinidad & Tobago, United Kingdom, United States, and Uruguay. What You’ll Need Excellent communication and organizational skills. A passion for travel and helping others create memorable experiences. Problem-solving abilities and attention to detail. A reliable internet connection and a dedicated workspace. Start Your Remote Career Today! Step into a flexible, fulfilling career that combines your love for travel with the convenience of remote work. As a Remote Customer Support Specialist – Hotel Reservations , you’ll make a real impact by helping clients create unforgettable travel experiences. Ready to get started? Contact us today to learn more and begin your journey in the travel industry! Important Note: Don’t forget to check your spam folder when applying—important emails might end up there. #J-18808-Ljbffr

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Customer Support Specialist jobs in Columbus

Immediate Start

Medical Support Specialist

Biolife Plasma Services COLUMBUS, Georgia

Best Match

Medical Support Specialist

Biolife Plasma Services Columbus, GA

Best Match

Spectrum Account Specialist

SPECTRUM Columbus, Ohio

Strategic Account Specialist - SLED, Spectrum Enterprise

SPECTRUM Columbus, Ohio

Medical Support Specialist

Biolife Plasma Services Columbus, Georgia

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda’s Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About BioLife Plasma Services  Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a Medical Support Specialist (Plasma Center Nurse) to support plasma center operations.  BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical Company Ltd.  About the role:  Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will determine donor eligibility to donate plasma, management of donor adverse events, review of laboratory test results, and donor notification of unsuitable test results. The Medical Support Specialist (Plasma Center Nurse) works under the guidance of the Center Manager (or Assistant Manager as applicable) for operational guidance and under the management of the Center Physician for medical issues. The Medical Support Specialist will be familiar with regulations of the plasma collection industry or a manufacturing environment. The Medical Support Specialist follows guidance provided by BioLife Medical Affairs and provides center level support of environmental, health and safety (EHS).  How you will contribute  You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).  You will evaluate donor reaction(s), which occurs at the facility as outlined in the SOPs. Follow applicable SOPs for medical emergencies including the development of Center Physician's standing orders and donor transport to emergency care facilities.  You will refer to the Center Physician or Medical Affairs (as applicable) when in need of providing unacceptable findings to donors, or guidance concerning medical or technical issues, including donor safety and eligibility.  You will support the Hepatitis B and Seasonal Flu vaccination programs for employees as applicable.  You will manage employee incidents and determine whether further evaluation is required by occupational health/ER. Refer to EHS guidance regarding employee incidents.  You can be a Pandemic Coordinator when authorized by EHS and support investigations associated with pandemic threats within the local community as indicated by EHS or Medical Affairs.  What you bring to Takeda:  High school diploma or equivalent to including graduate equivalent of a recognized educational nursing program with state requirements  Currently licensed or certified in the state where responsibilities will be assigned: LPN or LVN Current Cardiopulmonary Resuscitation (CPR) and AED certification  Fulfill state requirements (in state of licensure) for basic IV therapy  Satisfactorily complete the FDA approved training requirements for BioLife Medical Support Specialist  Two years in a clinical or hospital setting  What Takeda can offer you:  Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases.   At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include medical/dental, paid time off and retirement benefits, all in a fast-paced, friendly environment.  More about us:  At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.  Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to bring Better Health and a Brighter Future to people around the world.  BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - GA - Columbus U.S. Hourly Wage Range: $22.69 - $31.20 The estimated hourly wage range reflects an anticipated range for this position. The actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.  The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - GA - Columbus Worker Type Employee Worker Sub-Type Regular Time Type Full time Job Exempt No

Posted 6 hours ago

Client Service Specialist

Spectrum Columbus, OH

Ready to guide a healthcare vertical sales program while managing a team of high-performing sales representatives? You can do that. Do you want to develop extensive...

Purchasing Specialist - 92F Petroleum Supply Specialist

U.S. Army Columbus, OH

Support Specialist

ICONMA Dublin, OH

Our Client, a Clinical company, is looking for a Support Specialist for their Dublin, OH location. Responsibilities: Programs and Solutions Experience manages the enterprise's portfoli

Assessment Specialist

Columbus Springs - East Columbus, OH

Call Center Customer Support Specialist - Old Town, Columbus Branch

First Peoples Bank of Tennessee Columbus, GA

Behavior Support Specialist

ViaQuest Columbus, OH

Posted 9 hours ago

Work Life Balance

Vaccine Sales Specialist

Syneos Health/ inVentiv Health Commercial LLC Columbus, OH

Posted 9 hours ago

Digital Sales Specialist

Sonepar USA Columbus, OH

Posted 9 hours ago

Neuroscience Sales Specialist- Birmingham South, AL NSO

Amplity Health Columbus, GA

DFR - Eligibility Specialist Working Lead (R8)

DFR llc Columbus, IN

Math Specialist

Outlier AI Columbus, OH

Clinical - Resource Specialist

Axelon Services Corporation Columbus, OH

Location: This is a Field worker role, but majority remote work. Columbus/Central region area highly preferred SHIFT: Mon - Fri 8am - 4:30 PM (30 min lunch break) Duration: The contract has been c

🚀 Columbus's Top Customer Support Specialist Needed!

Columbus

Discover top opportunities in Customer Support Specialist near Columbus. Apply now and take the next step in your career. Start today and find the perfect match for your skills.

Customer Support Specialist

Swipe Say Easy Columbus, OH

Remote Customer Support Specialist – Hotel Reservations

Navigate New Horizons Columbus, GA